Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Molly Albright

Lebanon,PA

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Main Banker

Hollywood Casino
Grantville, PA
02.2024 - Current
  • Reconciled all accounts, ensuring accuracy in financial reporting and bank deposits.
  • Maintained detailed records of monetary exchanges, authorization forms, and reconciliations.
  • Managed comprehensive financial operations within the casino environment.
  • Oversaw daily transaction summaries to achieve balanced accounting records.
  • Administered accounts receivable and payable tasks to enhance cash management efficiency.
  • Took on additional shifts during busy periods to minimize staffing shortages.
  • Audited cashier drawers regularly to ensure discrepancies were addressed promptly.
  • Collected and counted funds from gaming tables along with various machine sources.
  • Enforced cage security measures according to established policies.
  • Trained new staff members on proper banking procedures and processes.
  • Ensured the accuracy of data entry into the computer system for all transactions.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.

PR Associate

Prestige Restorations
Prince Frederick
10.2023 - 12.2023
  • Generated sales leads through territory canvassing and relationship building.
  • Assisted homeowners in navigating insurance claims for weather-related damage.
  • Trained to conduct thorough inspections of roofs and siding for accurate damage assessment.
  • Employed strong communication skills alongside effective sales tactics to drive results.
  • Collaborated with team members to accomplish shared objectives and enhance performance.

Customer Development/Sales Representative

Power Home Remodeling
McLean, VA
10.2022 - 10.2023
  • Prospected, pitched, and qualified leads to secure appointments for sales team.
  • Researched competitors' products, prices, and sales techniques.
  • Cultivated strong relationships while canvassing territory to generate sales leads.
  • Delivered engaging presentations on eco-friendly products and services to potential customers.
  • Participated in weekly sales training and coaching sessions for team development.
  • Demonstrated confidence and poise in public speaking engagements.
  • Developed interpersonal and organizational skills through active engagement with clients.
  • Exhibited strong self-motivation and determination in achieving sales objectives.
  • Thrived in relational environments, effectively communicating with diverse audiences.
  • Attended trade shows, conferences, and other industry events to promote the company's products and services.

Sales Professional

Sleep Number Corp.
Frederick, MD
11.2020 - 10.2022
  • Established connections with diverse customers to understand unique sleep needs.
  • Utilized sales processes to identify and address individual customer requirements.
  • Communicated product features and benefits effectively, along with promotional information.
  • Executed timely follow-up calls to maintain engagement and provide updates.
  • Conducted product demonstrations and prepared presentations for potential buyers.
  • Reviewed sales performance weekly and monthly with management team.
  • Resolved customer complaints efficiently and professionally to enhance satisfaction.
  • Generated leads through networking, cold-calling, and email campaigns.

Phlebotomist

Quest Diagnostics
Rockville, MD
06.2020 - 10.2020
  • Collected blood specimens from diverse patients, ensuring compliance with safety protocols.
  • Performed venipuncture and specimen collection according to established standards.
  • Maintained accurate records of specimens and test results for quality assurance.
  • Verified patient information prior to collection to ensure data accuracy.
  • Delivered quality care by executing timely collections and transport of clinical specimens.
  • Maintained a clean and organized work environment to promote safety.
  • Interacted with patients, providing exceptional customer service throughout the process.
  • Worked collaboratively within a team to achieve common goals under fast-paced conditions.

Nursing Home/Ambulatory Staff

Trivergent Health Alliance
Hagerstown, MD
10.2018 - 01.2020
  • Obtained lab work from geriatric and mentally disabled patients in various facilities across Frederick County.
  • Collaborated with teams at high-volume locations to ensure operational efficiency and minimize overhead.
  • Executed safe specimen collections, adapting techniques to diverse patient needs and situations.
  • Maintained sterile processing areas to prevent cross-contamination while ensuring organization.
  • Processed routine and specialized specimens, including Glucose Tolerance and MRSA swabs.
  • Traveled to provide outreach phlebotomy services for patients unable to visit fixed sites.
  • Educated patients on procedures and post-draw care while monitoring for adverse reactions.
  • Adhered to HIPAA and OSHA regulations, maintaining accurate records and specimen labeling.

Wireless Sales Expert – Manager

Wireless Advocates
Frederick, MD
07.2016 - 01.2020
  • Delivered exceptional customer service by providing tailored product recommendations and processing online orders across multiple platforms.
  • Maintained comprehensive knowledge of pricing, plans, and promotions for four major cell phone carriers.
  • Collaborated with team members to achieve sales and performance goals during peak operational periods.
  • Adhered to organizational guidelines for workspace management and product display within Costco locations.
  • Developed proficiency in operating various office equipment, including computers, printers, and copiers.
  • Managed office supply orders, conducted audits, and ensured stock availability through effective task delegation.
  • Educated customers on warranties, contracts, and mobile device features while resolving complaints promptly.
  • Trained and mentored team members to enhance job performance and foster a high-performing work environment.

Seasonal Sales Associate

Yankee Candle
Hershey, PA
10.2015 - 02.2016
  • Provided customers with informed product suggestions and upsold items to achieve sales goals.
  • Maintained a clean, organized work environment to enhance operational efficiency.
  • Collaborated with team members to deliver superior customer experiences.
  • Executed unloading of shipments and managed register transactions efficiently.
  • Demonstrated features and benefits of products tailored to customer needs.
  • Greeted customers warmly, ensuring exceptional service at all times.
  • Organized stockroom shelves by size, color, and style for optimal accessibility.
  • Remained knowledgeable about current promotions and product locations to assist customers.

Barista/ Bookseller

Books A Million
Harrisburg, PA
02.2013 - 10.2014
  • Delivered high-quality customer service through effective verbal and written communication.
  • Processed cash, card, check, and online transactions with precision.
  • Maintained efficiency and accuracy in fast-paced environments.
  • Achieved specific sales goals by effectively promoting membership cards.
  • Ensured cleanliness of work environment by sanitizing surfaces and cleaning equipment.
  • Operated cash registers for seamless customer payment processing.
  • Prepared specialty coffee drinks according to customer specifications.
  • Monitored inventory levels and restocked supplies as needed.

Floor Staff

Regal Cinemas
Harrisburg, PA
09.2012 - 08.2013
  • Addressed customer inquiries promptly and efficiently, enhancing overall service experience.
  • Maintained cleanliness and proper operation of heavy machinery for food production.
  • Managed active inventory of high-demand merchandise to optimize stock levels.
  • Achieved sales goals through upselling and rapid processing of cash and card transactions.
  • Collaborated with team members to ensure seamless operational workflows.
  • Conducted inventory counts as needed to maintain accurate stock records.
  • Engaged customers positively, delivering professional support for sales and service inquiries.

Housekeeper

Senior Home Repairs
06.2010 - 08.2013
  • Responded promptly to guest requests regarding housekeeping needs.
  • Thoroughly sanitized bathrooms, ensuring cleanliness of toilets, tubs, showers, and sinks.
  • Emptied trash receptacles throughout property to maintain tidy environment.
  • Monitored proper chemical usage during cleaning processes for safety compliance.
  • Removed smudges and fingerprints from doors and glass partitions to enhance appearance.
  • Applied deep-cleaning techniques in high-traffic areas needing additional sanitation.
  • Utilized appropriate personal protective equipment while handling hazardous materials.
  • Executed comprehensive cleaning tasks, including sweeping, mopping, and vacuuming various surfaces.

Education

Phlebotomy Technician Certification -

Frederick Community College
Frederick, Maryland
07.2018

High School Diploma -

Central Dauphin High School
Harrisburg, PA
06.2010

Skills

  • Effective communication
  • Creative problem solving
  • Interpersonal skills
  • Resourcefulness and reliability
  • Confidentiality and discretion
  • Attention to detail
  • Adaptability in changing environments
  • Excellent team player

References

  • Shannon, McCready, (301)310-1119, Power Home Remodeling
  • Lisa, Cox, (972) 786-6277, Wireless Advocates
  • John, Esslinger, (301) 922-5416, Wireless Advocates
  • Nancy, Miller, (717)489-2524, Senior Home Repairs

Timeline

Main Banker

Hollywood Casino
02.2024 - Current

PR Associate

Prestige Restorations
10.2023 - 12.2023

Customer Development/Sales Representative

Power Home Remodeling
10.2022 - 10.2023

Sales Professional

Sleep Number Corp.
11.2020 - 10.2022

Phlebotomist

Quest Diagnostics
06.2020 - 10.2020

Nursing Home/Ambulatory Staff

Trivergent Health Alliance
10.2018 - 01.2020

Wireless Sales Expert – Manager

Wireless Advocates
07.2016 - 01.2020

Seasonal Sales Associate

Yankee Candle
10.2015 - 02.2016

Barista/ Bookseller

Books A Million
02.2013 - 10.2014

Floor Staff

Regal Cinemas
09.2012 - 08.2013

Housekeeper

Senior Home Repairs
06.2010 - 08.2013

Phlebotomy Technician Certification -

Frederick Community College

High School Diploma -

Central Dauphin High School

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