Molly Aldridge
Mechanicsville,VA
Summary
Accomplished underwriter with 10 years of insurance contract experience. Partnering with companies and customers to provide solutions in order to improve company profit and customer retention. Looking to advance my skill set in large contract risk management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Underwriter
GEICO, Government Employees Insurance
Fredericksburg, VA
05.2020 - Current
- Determine level of acceptable risk by reviewing data and identifying acceptable loss parameters
- Facilitate risk management with 5 partnering companies by analyzing internal and external data
- Negotiate with customers regarding policy terms and conditions as needed
- Catalog 200 insurance policies and supporting documentation monthly, ensuring compliance with guidelines and regulatory requirements
- Evaluate claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies
Performance Quality Analyst
GEICO, Government Employees Insurance
Fredericksburg, VA
03.2019 - 05.2020
- Conducted performance reviews and identified areas for improvement
- Developed data-driven strategies to improve team performance and customer satisfaction
- Monitored customer interactions with the team, identifying opportunities for improvement
- Prepared presentations on key findings from performance reviews and customer surveys
- Implemented new methods for measuring the effectiveness of workflows
Insurance Service Agent
GEICO, Government Employees Insurance
Fredericksburg, VA
01.2015 - 03.2019
- Analyzed risk profiles of clients in order to determine their eligibility for coverage
- Negotiated terms of contracts with customers based on their individual needs
- Researched regulatory guidelines to ensure policy accuracy
- Processed new applications, renewals, changes, cancellations and reinstatements of policies
- Responded promptly to inquiries via telephone or email
Emergency Dispatcher
Virginia State Police
Culpeper, VA
08.2012 - 07.2015
- Interpreted complex data quickly in order to assess situations accurately and respond appropriately
- Prioritized calls based on severity level in order to ensure that those requiring immediate attention were addressed first
- Monitored multiple radio frequencies, maintained contact with police officers in the field and dispatched appropriate personnel to respond to situations
Education
High School Diploma -
Courtland High School
Spotsylvania, VA06.2004
Skills
- Risk Management
- Business to business negotiating
- Client termination
- Solution focused
Certification
- IRMI Construction Risk and Insurance Specialist
- Property and casualty licensed.
- Excell certified.
- Advanced Leadership program completion.
Accomplishments
- Awarded top agent in 6 quarters between 2018-2023
Timeline
Insurance Underwriter
GEICO, Government Employees Insurance
05.2020 - Current
Performance Quality Analyst
GEICO, Government Employees Insurance
03.2019 - 05.2020
Insurance Service Agent
GEICO, Government Employees Insurance
01.2015 - 03.2019
Emergency Dispatcher
Virginia State Police
08.2012 - 07.2015
High School Diploma -
Courtland High School
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