Analytical and compassionate program supervisor with experience managing non-profit initiatives and improving lives of clients. Dedicated to rehabilitating and assisting client's in achieving goals - however they may look for them as individuals. Experienced in both direct support staff, administrative, and supervisory duties.
Overview
2
2
years of professional experience
Work History
Program Supervisor
Cornerstone Montgomery - Youth in Transition
10.2023 - Current
Carefully analyze and use sound judgment to make good decisions and apply solutions to a variety of changing problems
Proactively coordinate with co-workers, supervisor, and treatment team members to address problems and discuss solutions
Ensure appropriate assessment, planning, coordination, linkage, and delivery of services for all program clients
Oversee and/or provide case management for clients; act as an advocate on their behalf; and provide guidance for staff in case management and advocacy efforts for clients
Hire, train, assist, coach, and evaluate direct service staff
Possess excellent interpersonal skills combined with strong verbal and written communication abilities to manage a variety of situations and personalities
Ensure all administrative tasks are met timely, both personally and staff supervised
Lead weekly team meetings to ensure that tasks are being completed, to address any problems arising at the site, and to facilitate the operation of the site
Provide guidance and assistance to counselors' concerning assessment, planning, and clinical and administrative problem solving
Coordinate decisions regarding client dispositions, including the need for hospitalization, residential crisis services, suspensions, and discharge
Manage personnel and client related issues, resolve conflicts and solve problems by developing logical and practical solutions
Ensure that program is following statewide initiatives on client care (i.e
Recovery planning and person centered care)
Possess knowledge of psychological interventions (Behavioral, Cognitive Behavioral, Dialectical Behavioral Therapy etc.) to utilize when working with clients or training direct service staff to utilize with clients
Ensure that property meets agency maintenance and day-to-day cleanliness standards, including successful completion of periodic inspections by appropriate authorities.
Site Administrator
Cornerstone Montgomery - Youth in Transition
11.2022 - 10.2023
Provided client-centered case management and psychiatric rehabilitation services to clients with serious mental illness within a residential program
Performed administrative duties to support the program supervisor and day to day operations within the team
Assisted with training and orientation of new residential counselors
Led staff meetings in the absence of the program supervisor
Acted as a resource to the team regarding day-to-day operation
Supported the team with residential counselor duties as needed
Anticipated program needs and develop pathways forward
Observed and provided feedback to residential counselors about performance.
Rehabilitation Counselor
Cornerstone Montgomery - Youth in Transition
03.2022 - 11.2022
Provided client-centered case management and psychiatric rehabilitation services to clients with serious mental illness within a residential program
Handled routine and critical problems with skill, diplomacy, sound judgment, and timeliness
Contributed to an atmosphere of trust and collaboration by utilizing appropriate communication methods
Conducted person-centered treatment planning and ongoing assessment
Provided life skills training, behavior management, and crisis intervention
Applied motivational interviewing skills to client interactions
Supported clients in taking prescribed medication, including medication monitoring
Planned, coordinated, and documented all client services, including Vocational Program participation
Scheduled and attended doctor's appointments and treatment team meetings with clients
Used internal software and reporting protocols to successfully enter progress notes and treatment plans
Met one-on-one with clients and established/maintained rapport.