Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
years of professional experience
Work History
Community Empowerment Resources CER
Community Based Case Manager
04.2024 - 03.2025
Job overview
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
simplicityHR by ALTRES
Solutions Engineer
09.2023 - 06.2024
Job overview
Designed and prepared technical presentations and recommended solutions for client issues.
Collaborated closely with product management teams to identify essential features for product development roadmaps.
Evaluated emerging trends and recommended strategic technology investments to drive company growth.
Enhanced system efficiency by identifying bottlenecks and implementing optimizations.
Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
Young Brothers
Marine Dispatch
03.2023 - 08.2023
Job overview
Forecast and direct the alignment of a product’s demand and supply flows
Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
Streamlined communication processes for increased efficiency during high-stress operations.
Review logistical functions and identify areas for improvement
Led successful missions by implementing strategic planning and effective teamwork.
Serve as a liaison between an organization and its suppliers or customers
Propose strategies to minimize costs or time required to deliver goods
Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
Inlandboatmen’s Union of the Pacific
Administrative Secretary - Union Member Support/Social Service Advocacy
01.2018 - 01.2023
Job overview
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
Marimed Foundation
Counselor/Career Guidance Counselor
08.2014 - 12.2017
Job overview
Use aptitude and achievement assessments to help students or clients evaluate their interests, skills and abilities
Evaluate students’ or clients’ background, education and training to help them develop realistic goals
Guide students in making decisions about careers, such as choosing an occupation and the type of degree to pursue
Help students select and apply for educational programs to obtain the necessary degrees, credentials and skills
Teach students or clients job-search skills, such as interviewing and networking
Assist clients in locating and applying for jobs by teaching them strategies that will be helpful in finding openings and writing a résumé
Education
University Of Hawaii
Bachelor of Arts from Social Science with an emphasis on Psychology
01.2019
Windward Community College
Associates of Arts from Liberal Science
08.2004
University Overview
PHI THETA KAPPA member
Skills
Selfmotivated
Problem-solving
Case management
Time management
Case documentation
Active listening
Conflict resolution
Relationship building
Client advocacy
Critical thinking
Awards
Congressional Letter of Heroism, Hawaii Senate, 2011
Lex Brodie’s Above And Beyond Award
Projects Community Service
Hickam Pearl Harbor Rotary Club, Current Member, Events and fundraisers of various scopes and budgets, FallFest, IBU/ILWU Union Solidarity BBQ, Martin Luther King Day Parade, Career fairs and community outreach events
Projects of special interest, Software development for early intervention and detection of onset substance use disorder in high-risk youth, ages 10-18.
Affiliations
HIckam Pearl Harbor Rotary Club Member-Seargent of Arms
Timeline
Community Based Case Manager
Community Empowerment Resources CER
04.2024 - 03.2025
Solutions Engineer
simplicityHR by ALTRES
09.2023 - 06.2024
Marine Dispatch
Young Brothers
03.2023 - 08.2023
Administrative Secretary - Union Member Support/Social Service Advocacy
Inlandboatmen’s Union of the Pacific
01.2018 - 01.2023
Counselor/Career Guidance Counselor
Marimed Foundation
08.2014 - 12.2017
Windward Community College
Associates of Arts from Liberal Science
University Of Hawaii
Bachelor of Arts from Social Science with an emphasis on Psychology
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