2+ years in workforce analytics and 10+ years of experience solving problems and improving business processes. Resourceful, creative, and a strong communicator with diverse skillset and passion for all things Excel.
Overview
9
9
years of professional experience
Work History
Senior Program Analyst
Aya Healthcare
04.2024 - Current
Developed dynamic custom Excel dashboards for internal teams in order to answer key business questions.
Optimized processes by creating and refining Excel templates for recurring reports using table-based formulas, dynamic arrays, pivot tables, and conditional formatting to minimize errors and increase efficiency and consistency across data team.
Served as SME and data liaison for Aya's largest MSP client spanning 14 health systems and 5 business lines.
Program Analyst II
Aya Healthcare
03.2023 - 04.2024
Consulted with executive-level stakeholders and business intelligence team to identify key metrics and optimal data sources for new recurring report for emerging business line; developed custom visualizations and automated data processes to independently generate report across 5 brands on a biweekly basis.
Applied active listening and verbal communication skills to lead program management teams through 4 to 6 QBR prep calls a week, explaining data concepts to non-technical audiences, extracting data stories from team narratives, and crafting visualizations based on feedback.
Developed calculations and reporting processes for SLAs on 2 new, high-stakes clients; collaborated with program management and business intelligence teams to ensure accuracy and availability of required data.
Program Analyst
Aya Healthcare
04.2022 - 03.2023
Mastered calculation, explanation, and visualization of Aya's core contingent healthcare staffing KPIs, including cancellation rate, on-time starts, time to fill, and fill rate.
Applied intermediate Excel skills to clean and summarize client data into charts in Powerpoint to produce average of 2 to 3 comprehensive and customized Quarterly Business Reviews per week across 5 unique brands.
Completed as many as 15 ad hoc reports per week for any of Aya's 7+ business lines, applying knowledge of internal data sources, reporting limitations, and alternate resources.
Program Administrator
University of Michigan Program in Immunology
10.2021 - 03.2022
Monitored and made day-to-day independent decisions about program's $300,000+ annual budget, including extracting and updating student financial and benefit packages in HRIS.
Built spreadsheets to aggregate and and generate custom reports for student data.
Met weekly with program directors to update and advise on program matters and budget trends.
Program Coordinator
University of Michigan Quant Program
04.2015 - 10.2021
Designed multi-sheet workbook system in Google Sheets to collect, analyze, and tabulate faculty's evaluations of 400+ admissions applications annually using spreadsheet functions (INDIRECT, SUMIFS), PivotTables, and conditional formatting; wrote documentation and trained faculty admissions committee on evaluation system.
Built reports in Business Objects to compare student records with degree requirements in order to partially automate advising processes
Created database in MS Access to store and analyze student and alumni career data used in regular reports.
Education
Master of Arts - Educational Leadership, Higher Education & Student Affairs
Eastern Michigan University
12.2017
Bachelor of Arts with Distinction - English Language & Literature
University of Michigan
05.2010
Skills
Excel
Powerpoint
PowerQuery
PowerBI
Google Sheets
Tableau
Python
MS Access
Timeline
Senior Program Analyst
Aya Healthcare
04.2024 - Current
Program Analyst II
Aya Healthcare
03.2023 - 04.2024
Program Analyst
Aya Healthcare
04.2022 - 03.2023
Program Administrator
University of Michigan Program in Immunology
10.2021 - 03.2022
Program Coordinator
University of Michigan Quant Program
04.2015 - 10.2021
Master of Arts - Educational Leadership, Higher Education & Student Affairs
Eastern Michigan University
Bachelor of Arts with Distinction - English Language & Literature
Agency Social Worker at AMN Healthcare, Aya Healthcare, Brundage, Insight GlobalAgency Social Worker at AMN Healthcare, Aya Healthcare, Brundage, Insight Global
Travel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA HealthcareTravel Registered Nurse, Labor and Delivery at AMN Healthcare & AYA Healthcare