Molly Barry
Moriches,NY
Summary
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
16
16
years of professional experience
Work History
Project/Service Manager
Middle Island Rental Equipment
03.2020 - 10.2024
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Resolved customer complaints in a timely manner.
- Trained new employees on the use of customer relationship management software systems.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Planned, designed, and scheduled phases for large projects.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Assistant Project Manager
Premier Services
05.2015 - 03.2020
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Office Manager
Direct Drainage
01.2009 - 05.2015
- Assisted with the preparation of budgets, forecasts and financial statements.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Administered payroll and maintained proper documentation of employee personnel.
- Managed, scheduled and coordinated office functions and activities for employees.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Reported regularly to managers on project budget, progress, and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
Education
Associate - Business Management
Suffolk County Community College
Selden, NY06-2020
Skills
- Goal Setting
- Conflict Resolution
- Schedule Management
- Work Planning and Prioritization
- Customer Service
- Estimating and Quoting
- Continuous Improvement
- Project Management
- Project Planning
- Advanced problem solving
- Budgeting and forecasting
- Document Management
- Technical understanding
Timeline
Project/Service Manager
Middle Island Rental Equipment
03.2020 - 10.2024
Assistant Project Manager
Premier Services
05.2015 - 03.2020
Office Manager
Direct Drainage
01.2009 - 05.2015
Associate - Business Management
Suffolk County Community College
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