Molly Battard
New Orleans,LA
Summary
Offering strong communication and organizational skills, eager to learn and develop in any environment. Delivering the ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities, and other skills in any upcoming position.
Overview
3
3
years of professional experience
Work History
Cashier/Restaurant Hostess
Reginelli's Pizzeria
New Orleans, Louisiana
05.2023 - 12.2023
- Processed customer transactions accurately and efficiently
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Handled cash, credit, and digital payments while ensuring secure financial transactions.
- Trained new cashiers on operational procedures and customer service standards to ensure consistency.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills in high-pressure situations.
- Monitored register balances at shift end, ensuring accuracy in cash handling and reporting discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked f lexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business .
Restaurant Hostess
Russell's Marina Grill
New Orleans, Louisiana
01.2021 - 03.2022
- Greeted and welcomed guests , ensuring a positive first impression.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted with waitlist management , communicating accurate wait times to guests.
- Provided menu information and a nswered guest inquiries to enhance dining experience.
- Collaborated with servers and kitchen staff to coordinate smooth service flow.
- Maintained cleanliness and organization of front-of-house area to uphold standards.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone .
- Handled high-pressure situations gracefully , managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
GED -
Del La Salle High School/Delgado Community College
New Orleans, LASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Reliability and punctuality
- Team collaboration
- Cleaning and sanitizing
- Written and verbal communication
Timeline
Cashier/Restaurant Hostess
Reginelli's Pizzeria
05.2023 - 12.2023
Restaurant Hostess
Russell's Marina Grill
01.2021 - 03.2022
GED -
Del La Salle High School/Delgado Community College
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