Dynamic professional with a strong background in customer service at Ted E's Kitchen Frisco Fieldhouse. Specifically recognized for enhancing customer loyalty through effective conflict resolution and exceptional money handling. Proven ability to foster teamwork and maintain a positive environment as a Competitive Cheerleading Coach, driving athletes to exceed performance goals.
Overview
3
3
years of professional experience
Work History
Cashier
Ted E's Kitchen Frisco Fieldhouse
07.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, and locate items.
Restocked and organized items
Processed refunds and exchanges in accordance with company policy.
Responded promptly to requests for assistance, spills and customer inquiries.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Operated cash register to record transactions accurately and efficiently.
Performed cash, card, and check transactions to complete customer purchases.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed items as required.
Competitive Cheerleading Coach
Cheer Athletics Frisco
10.2023 - 05.2025
Enhanced team performance by implementing innovative coaching techniques and strategies.
Facilitated open communication with parents to address concerns and provide updates on their child''s progress within the program.
Consistently exceeded competition score goals by emphasizing teamwork, technique precision, and creative choreography during practice sessions.
Fostered a culture of respect among teammates by modeling professional behavior as a coach both on-and off-the-mat interactions.
Devised personalized strategies to help athletes overcome specific challenges or obstacles in their routines, resulting in increased confidence during performances.
Maintained accurate records of athlete attendance at practices, competitions, and other required events to ensure accountability within the team.
Provided constructive feedback to athletes during practice sessions, promoting continuous improvement in their skills and routines.
Established a positive and supportive team environment, fostering strong relationships among athletes and coaches.
Education
High School Diploma -
Plano West Senior Highschool
Plano, TX
05-2025
No Degree - Business
University of North Texas
Denton, TX
05-2029
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Professionalism and courtesy
Conflict resolution
Product restocking
Accomplishments
I was a competitive cheerleader for 9 years and I won 2 of the biggest competitions.
Languages
English
Full Professional
Interests
I am interested in fashion marketing and event management specifically sports entertainment management