Molly Blatt
Bartlett,TN
Summary
High-energy sales and customer relations professional with 5 years of experience in the retail and fitness industry, exceptional in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
7
7
years of professional experience
Work History
Educator
Lululemon
Memphis, TN
09.2020 - Current
- Mentored and trained seasonal educators on product, customer service, policies, and procedures of Lululemon.
- Organized group fitness classes and facilitated workshops with the Community Specialist Team.
- Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with guests and fellow educators.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Met and exceeded seasonal monthly sales goals for three consecutive years.
Student Fellowship Program
Onsight Fitness
Chattanooga, TN
01.2020 - 04.2020
- Led semi-private training sessions to implement physical activity as part of a healthy lifestyle.
- Created exercise programs for clients to use exercise as medicine to fight chronic disease and to minimize the possibility of muscle atrophy and orthopedic injury.
- Shared positive energy, ambition, and passion about improving health through physical activity.
- Participated in weekly team meetings, completed day to day studio tasks and contact logs.
Sales Associate
Orangetheory Fitness
Chattanooga, TN
08.2017 - 03.2020
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas for memberships.
- Answered incoming telephone calls to provide information memberships, hours, policies, and promotions.
- Built client membership by conducting tours and educating clients on programs offered.
Internship Student
Girl's Preparatory School
Chattanooga, TN
01.2019 - 04.2019
- Planned programs to prevent injury and strengthen athletes in specific sports.
- Monitored and documented athlete's progress and adjusted training program as needed to get maximum benefits.
- Met with athletic coaches for weekly meetings to determine athletic needs and training programs.
Education
Bachelor of Science - Health And Human Performance
The University of Tennessee - Chattanooga
Chattanooga, TN05.2020
Skills
- Energetic, hard-working, trustworthy, and personable
- Build relationships and communicate effectively
- Basic computer and documentation skills
- Product and service knowledge
- Ability to identify and solve problems efficiently
- Adaptable to new ideas and handling unexpected challenges
Timeline
Educator
Lululemon
09.2020 - Current
Student Fellowship Program
Onsight Fitness
01.2020 - 04.2020
Internship Student
Girl's Preparatory School
01.2019 - 04.2019
Sales Associate
Orangetheory Fitness
08.2017 - 03.2020
Bachelor of Science - Health And Human Performance
The University of Tennessee - Chattanooga