Molly Bobb
Baltimore,MD
Summary
Skilled Pharmacy Technician offering fifteen years of experience and proven history in providing exceptional overall Pharmacy service. Well-versed in clean room procedures, regulatory guidelines, and overall pharmacy operations.
Overview
18
18
years of professional experience
Work History
Science Teacher
Baltimore City Public Schools
- Create and implement science lesson plans in 6th grade
- Set clear guidelines and expectations for students to succeed
- Incorporate engaging activities into lessons to reinforce hands-on learning
- Confer with parents and encourage education in the homes
- Apply individualize teaching techniques to accommodate students with special needs
- Collaborate with colleagues in providing a well-rounded education for students.
Assistant Manager/Pharmacy Supervisor
CVS/Pharmacy
- Collaborated with the Pharmacist and Store Manager for successful store productivity and performed HR functions
- Assist in managing the store operations along with the store manager
- Coordinated the communication between pharmacists, providers, insurance companies, and patients to resolve issues
- Used strategies to maintain a positive budget
- Committed to teaching, training and coaching new employees
- Processed insurance billing and assisted in data entry of medical scripts in a fast-paced environment, completing over 3,600 scripts weekly
- Assigned technician responsibilities as needed at peak hours
- Documented accurate and detailed pharmaceutical records and processed drug recalls
- Promoted Medicare and Medicaid processes in the store community activities.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Pharmacy Technician Supervisor
Johns Hopkins Hospital
10.2021 - 06.2024
- Developed standard operating procedures for common technician tasks, resulting in more consistent work performance across the team.
- Established a strong rapport with the Pharmacy team by actively listening to their concerns and providing personalized recommendations.
- Coordinated with other healthcare professionals to optimize patient care plans.
- Proactively addressed potential issues through regular monitoring of schedules.
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
- Collaborated with pharmacists to optimize patient care, .
- Boosted team morale by fostering a supportive atmosphere while setting expectations for professional growth within the department.
- Maintained effective communication with staff, to promote quality patient care.
- Prepare new technicians' Training Schedule
- Trained new staff, providing direct supervision, ongoing staff development, and continuing education to employees, also trained staff to compound Chemotherapy products.
- Conducted IV Certifications.
- Supported the development of new Pharmacy staff through continued training, mentorship and performance evaluations.
Sr. Pharmacy Technician
Johns Hopkins Hospital
08.2019 - 10.2021
- Promote the safe and effective use of medications
- Prepare sterile and non-sterile compounds, IV infusion, IDS, UDs, OR drug prep, medication batching, chemotherapy and hazardous medication
- Perform timely unit inspection
- Assist Pharmacist as needed
- Assist in training co-workers and new employees.
Inventory Specialist
Johns Hopkins Hospital
03.2012 - 09.2017
- Collaborate with the healthcare team to promote wellness and maintain current health of patients
- Promote the safe and effective use of medications by consulting with healthcare professionals
- Purchasing, contracting and procurement of pharmaceuticals and nonpharmaceuticals with the aid of the 340B and other programs
- Maintain proper inventory levels of medication for the pharmacy and fifty-five operating rooms
- Utilize Lean Six Sigma principles to minimize waste and increase production
- Prepare sterile and non-sterile compounds, IV infusion, admixtures and chemoembolization.
Certified Pharmacy Technician
Johns Hopkins Hospital
12.2006 - 04.2012
- Answered incoming phone calls from Nursing Staff and other Pharmacies.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications in the pharmacy.
- Collaborate with pharmacists to review and verify medication orders, before dispensing medications.
- Counted, measured, and compounded medications following standard procedures.
- Maintained relationships with Staff.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications in the pharmacy.
- Answered incoming phone calls and addressed questions from healthcare providers.
Mortgage Processor
Colorado Federal Savings Bank
- 05.2002
- Processed all required documents for the approval of FHA, Conventional and Sub-Prime mortgages according to guidelines
- Ordered and reviewed appraisals for properties
- Finalized settlement with the purchasers and the Title Companies and Underwriters.
Education
B.Sc., Bachelor of Science (Chemistry) -
Coppin State University
Baltimore, MDA.A. Secondary Education -
Cyril Potter College of Education
Skills
- Customer Service oriented
- Inventory management
- Ability to lead and manage pharmacy staff with diverse backgrounds and skill levels
- Medication compounding
- Utilize: McKesson Rx, Pyxis Connect, SAP software EPIC
- Microsoft Office: Word, PowerPoint, Outlook, Excel
Additional Classes Completed
- Psychology I & II
- Medical Terminology
- Pharmacology
- Orientation into Radiography
- Curriculum & Instruction in Education
Community Service
- Served with the Maryland Business Roundtable for Education.
- Volunteered at the Seed School of Maryland
Timeline
Pharmacy Technician Supervisor
Johns Hopkins Hospital
10.2021 - 06.2024
Sr. Pharmacy Technician
Johns Hopkins Hospital
08.2019 - 10.2021
Inventory Specialist
Johns Hopkins Hospital
03.2012 - 09.2017
Certified Pharmacy Technician
Johns Hopkins Hospital
12.2006 - 04.2012
Science Teacher
Baltimore City Public Schools
Assistant Manager/Pharmacy Supervisor
CVS/Pharmacy
Mortgage Processor
Colorado Federal Savings Bank
- 05.2002
B.Sc., Bachelor of Science (Chemistry) -
Coppin State University
A.A. Secondary Education -
Cyril Potter College of Education