Molly Brennan
Warwick,RI
Summary
A current salon receptionist who is warm, friendly, and professional. Keeping everything organized is one of my top priorities and over the years I have grown tremendously in doing so. I am great with people and care deeply about them. Therefore, I would be great in any kind of work environment where I get to connect with people. I am a natural born helper.
Overview
4
4
years of professional experience
Work History
Hair Salon Receptionist
Salon Bella
Wakefield, RI
06.2021 - Current
- Greeted customers and handled their inquiries in a professional manner.
- Provided information regarding services, prices, and appointment scheduling.
- Maintained the reception area clean and organized.
- Processed payments for services rendered using cash register system.
- Handled customer complaints in a timely and efficient manner.
- Scheduled appointments using an online booking system.
- Performed light housekeeping duties such as dusting surfaces or cleaning windows and mirrors.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Updated customer records to ensure accuracy of data entered into database.
- Communicated with stylists to confirm availability for walk-in clients.
- Assisted other team members with various tasks as needed.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
Restaurant Cashier
Gansett Wraps
Narragansett, RI
06.2020 - 06.2021
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Stocked shelves with merchandise and ensured all products were properly labeled.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
Salon Receptionist
A Royal Tan
South Kingstown, RI
12.2019 - 06.2020
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Maintained up-to-date records of customer visits and purchases.
- Ensured all areas of the salon were clean and organized at all times.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Conducted cash handling procedures such as accepting payment from clients, processing credit cards transactions or issuing refunds as necessary.
- Developed an understanding of salon policies and procedures to ensure compliance with regulations.
Education
High School Diploma -
South Kingstown High School
Wakefield, RI05-2019
Psychology
University of Rhode Island
Kingston, RISkills
- Professional Appearance
- Strong Organization
- Appointment Scheduling
- Calendar Management
- Building rapport
- Front Desk Management
- Administrative Support
- Customer Service
- Relationship Building
References
References available upon request.
Timeline
Hair Salon Receptionist
Salon Bella
06.2021 - Current
Restaurant Cashier
Gansett Wraps
06.2020 - 06.2021
Salon Receptionist
A Royal Tan
12.2019 - 06.2020
High School Diploma -
South Kingstown High School
Psychology
University of Rhode Island
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