With a proven track record in sales, I bring nine years of experience as a Sales Director specializing in proprietary education sales. My expertise lies in strategic marketing and relationship cultivation within dynamic environments. I excel under pressure, consistently meeting and surpassing company objectives through disciplined and methodical approaches. My MBA with a focus on Project Management underscores my commitment to delivering exceptional results and enhancing organizational brands.
Hi, I’m
Molly Carney
Wake Forest,United States
Summary
Overview
16
years of professional experience
1
Certificate
Work History
Southern Careers Institute
Director of Admissions
09.2014 - Current
Job overview
- Identified, hired, onboarded, and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Create and monitor admission policies and procedures
- Provide coaching and guidance to 20+ admission personnel for the online campus
- Oversaw day-to-day production activities in accordance with business objectives.
- Outlines daily responsibilities for 2- Assistant Director of Admissions and 2- Retention Specialist
- Ensures all Admissions practices within the department are compliant and ethical
- Develops recruitment plans to reach enrollment goals
- Evaluated performance against goals and implemented appropriate development plans.
- Assists in preparing publications and other written materials as needed, created two Playbooks
- Develops and monitors the effectiveness of growth initiatives and redirects as appropriate
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced operational risks while organizing data to forecast performance trends.
- Collaborated with other brands and colleges for services
- Generated reports and communicated results to stakeholders to provide insights into customer/student success.
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Collaborated with other departments to identify and address institutional challenges.
- Implemented strategies to increase student recruiting, engagement and retention.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Skilled at working independently and collaboratively in a team environment.
- Created customer/student support strategies to increase customer/student retention.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Delta Career Education Corporation
Sr. Student Recruiter/Admissions Representative
05.2011 - 08.2014
Job overview
- Recruited Prospective Students
- Guide Prospective Students through the Enrollment Process
- Make 100+ phone calls a day
- Utilized CRM software to manage customer accounts and track performance metrics.
- Adhered to Compliance Guidelines
- Marketed Programs/Starts via Social Media
- Generated new leads through networking and attending industry events.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained and mentored new sales representatives.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Achieved or exceeded company-defined sales quotas.
Aflac
Independent Insurance Agent
10.2007 - 10.2010
Job overview
- Cross-sold insurance products to existing clients to reach sales targets.
- Negotiated contracts and terms of sale with potential customers.
- Analyzed customer needs to provide customized insurance solutions.
- Outside Sales
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
Travel Xperts
Accounting/IT Assistant
12.2007 - 11.2009
Job overview
- Updated and maintained all office computers
- Composed network for 35+ Computers and supervised blog website for 150+ employees
- Knowledge of GDS Software/Sabre
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Responded to queries on phone, via email or through IT ticketing system.
- Installed and configured software and hardware.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
Education
Strayer University
Master of Business Administration (MBA) from Project Management
01.2012
University Overview
North Carolina Central UniversityDurham, NC
Bachelor of Arts (BA) from Public Administration
06.2010
University Overview
- Honoree of Summa Cum Laude
- 3.9 GPA
Skills
- Employee Performance Reviews
- Project Requirements
- Coaching, Mentoring, and Training Programs
- Goals and Performance
- Team Growth
- Data Analysis/Forecasting
- Strategic Sales
- Sales Management
- Salesforce/Tableau
- Leadership
- Key Performance Indicators (KPIs)
- Operational Requirements
Certification
- Human Resources Management And Services, Graduate Certificate from Strayer University - 2014
Timeline
Director of Admissions
Southern Careers Institute
09.2014 - Current
Sr. Student Recruiter/Admissions Representative
Delta Career Education Corporation
05.2011 - 08.2014
Accounting/IT Assistant
Travel Xperts
12.2007 - 11.2009
Independent Insurance Agent
Aflac
10.2007 - 10.2010
Strayer University
Master of Business Administration (MBA) from Project Management
North Carolina Central University
Bachelor of Arts (BA) from Public Administration
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