Molly Cummings
Towson,MD
Summary
Adaptable worker accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Also a compassionate Assisted Living Dining Server who possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Server
Brightview Assisted Living
12.2019 - 02.2021
- Enhanced customer dining experience by providing attentive, friendly, and efficient service.
- Maintained a clean and organized dining area for an enjoyable and comfortable atmosphere.
- Collaborated with kitchen staff for accurate order preparation and timely delivery to guests.
- Enhanced residents'' quality of life by providing compassionate and attentive care in daily tasks.
- Collaborated with interdisciplinary team members to optimize overall patient care and support.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
Smoothie Maker, Cashier
Tropical Smoothie Cafe
02.2021 - 07.2023
- Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.
- Streamlined workflow through efficient ingredient preparation and organization.
- Improved sales by promoting seasonal and specialty smoothie offerings to customers.
- Increased repeat business with exceptional customer service and friendly interactions.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Collaborated with team members to optimize productivity during peak hours.
Education
Bachelors - Business Administration
Towson University
Baltimore, MD05.2026
Skills
- Customer Service
- Compassionate Care
- Team collaboration
- Salesmanship
- Professional Appearance
- Conflict resolution
Certification
-Certified in Excel (2023)
-Certified in Adobe Applications (2022)
Timeline
Smoothie Maker, Cashier
Tropical Smoothie Cafe
02.2021 - 07.2023
Dining Server
Brightview Assisted Living
12.2019 - 02.2021
Bachelors - Business Administration
Towson University
-Certified in Excel (2023)
-Certified in Adobe Applications (2022)
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