Years of Professional Experience
Molly Brown
Property Manager & Inspector, Office Manager & Bookkeeper
Sonoma County,CA
Summary
Versatile, self-motivated, and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with tenants, property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
2
2
Years of College Education
4
4
Certificates
Work History
Property Manager & Inspector
Russian River Rentals
Russian River, CA
03.202 - 09.2022
- Office management, handling all day-to-day functions ensuring smooth running business. Used Microsoft Office Suite, vacation property rental computer software compatible with Airbnb, Quickbooks, and Outlook for all email and communication needs.
- Administered operations to handle needs of more than 30 vacation property homes all through out the Russian River area and surrounding cities.
- Inspected all properties before guests check-in and inspected properties after guests check out, contacting and scheduling any service providers when necessary.
- Kept properties in compliance with local, state and federal regulations.
- Evaluated and recommended changes to property owners, such as upgrades on the homes, as well as rental pricing strategies to remain competitive in market.
- Maintained and managed all Airbnb accounts for each property; responded to inquiries, scheduled bookings, ensured amenities offered were available and house descriptions were accurate, etc.
- Communications liaison between the property management company, all property owners, current, returning, and potential guests, Airbnb personnel, vendors, service providers, employees, etc.
Office Manager & Bookkeeper
Marc Helenoff Construction
San Rafael, CA
02.2013 - 03.2021
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Directed and oversaw office personnel activities.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Tracked and submitted employee timesheets and completed payroll processing.
- Maintained daily cash logs and deposits, updated ledgers and budgets.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Reviewed purchase documents and company receipts for reconciliation with statements
Commercial Property Manager
Omagh, LLC.
Santa Rosa, CA
01.2017 - 10.2020
- Managed and maintained entire property, all businesses located and functioning on property, working closely with business owners and communicating with property owner.
- Collected and maintained careful records of rental payments and payment dates, addressed late payments and assessed fees/penalties when necessary.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Provided direct customer service and support for 6-8 businesses on the property, handling business owner complaints, requests, work orders, etc.
- Kept properties in compliance with local, state and federal regulations.
- Responded to Common Area Maintenance (CAM) inquiries.
Assistant Property and Community Manager
Lattenfeld & Co.
Sacramento, CA
01.2016 - 01.2019
- Administered operations to handle needs of more than 450 tenants across 6 apartment property units.
- Handled all tenant logistics, introduced prospective tenants to types of units available, effectively scheduled appointments for showings, move-ins and move-outs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Effectively managed maintenance and construction crews, housekeeping, landscaping, community unity teams and personnel.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Increased office organization by creating filing systems and managing confidential information carefully.
Education
Associate of Arts - Small Business Administration And Management
Empire College
Santa Rosa, CA 01.2013 - 06.2015
Skills
Customer service-focused
Certification
Certified Property Manager, PermitSonoma (PRMD)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Property Manager, PermitSonoma (PRMD)
01-2022
Commercial Property Manager
Omagh, LLC.
01.2017 - 10.2020
Certified QuickBooks Professional
01-2017
Certified Microsoft Office Suite Professional
12-2016
Assistant Property and Community Manager
Lattenfeld & Co.
01.2016 - 01.2019
Certified 10-Key
01-2016
Office Manager & Bookkeeper
Marc Helenoff Construction
02.2013 - 03.2021
Associate of Arts - Small Business Administration And Management
Empire College
01.2013 - 06.2015
Property Manager & Inspector
Russian River Rentals
03.202 - 09.2022
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