Years of Professional Experience
Molly Brown
Property Manager & Inspector, Office Manager & Bookkeeper
Sonoma County,CA
Summary
Versatile, self-motivated, and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with tenants, property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
12
12
2
2
Years of College Education
4
4
Certificates
Work History
Property Manager & Inspector
Russian River Rentals
Russian River, CA
03.202 - 09.2022
- Office management, handling all day-to-day functions ensuring smooth running business. Used Microsoft Office Suite, vacation property rental computer software compatible with Airbnb, Quickbooks, and Outlook for all email and communication needs.
- Administered operations to handle needs of more than 30 vacation property homes all through out the Russian River area and surrounding cities.
- Inspected all properties before guests check-in and inspected properties after guests check out, contacting and scheduling any service providers when necessary.
- Kept properties in compliance with local, state and federal regulations.
- Evaluated and recommended changes to property owners, such as upgrades on the homes, as well as rental pricing strategies to remain competitive in market.
- Maintained and managed all Airbnb accounts for each property; responded to inquiries, scheduled bookings, ensured amenities offered were available and house descriptions were accurate, etc.
- Communications liaison between the property management company, all property owners, current, returning, and potential guests, Airbnb personnel, vendors, service providers, employees, etc.
Office Manager & Bookkeeper
Marc Helenoff Construction
San Rafael, CA
02.2013 - 03.2021
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Directed and oversaw office personnel activities.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Tracked and submitted employee timesheets and completed payroll processing.
- Maintained daily cash logs and deposits, updated ledgers and budgets.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Reviewed purchase documents and company receipts for reconciliation with statements
Commercial Property Manager
Omagh, LLC.
Santa Rosa, CA
01.2017 - 10.2020
- Managed and maintained entire property, all businesses located and functioning on property, working closely with business owners and communicating with property owner.
- Collected and maintained careful records of rental payments and payment dates, addressed late payments and assessed fees/penalties when necessary.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Provided direct customer service and support for 6-8 businesses on the property, handling business owner complaints, requests, work orders, etc.
- Kept properties in compliance with local, state and federal regulations.
- Responded to Common Area Maintenance (CAM) inquiries.
Assistant Property and Community Manager
Lattenfeld & Co.
Sacramento, CA
01.2016 - 01.2019
- Administered operations to handle needs of more than 450 tenants across 6 apartment property units.
- Handled all tenant logistics, introduced prospective tenants to types of units available, effectively scheduled appointments for showings, move-ins and move-outs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Effectively managed maintenance and construction crews, housekeeping, landscaping, community unity teams and personnel.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Increased office organization by creating filing systems and managing confidential information carefully.
Education
Associate of Arts - Small Business Administration And Management
Empire College
Santa Rosa, CA 01.2013 - 06.2015
Skills
Customer service-focused
Exceptional oral and written communication skills
Staff Management
Daily Operations Oversight
Proficient in QuickBooks
Expertise in Microsoft Office Suite Professional
Flexible and Adaptable
Policies and Procedures
Business Administration
Project Management
Improvement Initiatives
Dependable and Reliable
Certification
Certified Property Manager, PermitSonoma (PRMD)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Property Manager, PermitSonoma (PRMD)
01-2022
Commercial Property Manager
Omagh, LLC.
01.2017 - 10.2020
Certified QuickBooks Professional
01-2017
Certified Microsoft Office Suite Professional
12-2016
Assistant Property and Community Manager
Lattenfeld & Co.
01.2016 - 01.2019
Certified 10-Key
01-2016
Office Manager & Bookkeeper
Marc Helenoff Construction
02.2013 - 03.2021
Associate of Arts - Small Business Administration And Management
Empire College
01.2013 - 06.2015
Property Manager & Inspector
Russian River Rentals
03.202 - 09.2022