Molly Desmarais
Boston,MA
Overview
7
7
years of professional experience
Work History
Senior Manager, Product
Bain And Company
07.2021 - Current
- Strategic System Enhancement: Spearheaded the strategic enhancement of the Staffing System, aligning its capabilities with the dynamic needs of Bain & Company's staffing processes. Implemented features and improvements that have resulted in increased operational efficiency and enhanced user experience.
- Agile Project Management: Applied Agile methodologies to ensure the nimble development of the Staffing System. Managed a dynamic backlog, prioritized features, and facilitated sprint planning to ensure timely delivery of enhancements, meeting the evolving needs of staffing teams.
- Cross-Functional Collaboration: Fostered seamless collaboration between development teams, stakeholders, and end-users. Translated staffing requirements into actionable development tasks and facilitated ongoing communication to ensure alignment with business objectives.
- User-Centric Design: Prioritized user experience by championing a user-centric design approach. Conducted usability studies and gathered feedback to inform system improvements, resulting in a more intuitive and user-friendly Staffing System.
- Data-Driven Optimization: Leveraged data analytics to drive system optimization. Utilized key performance indicators to measure the effectiveness of the Staffing System, identifying areas for improvement and implementing data-backed enhancements.
- Stakeholder Engagement: Acted as a liaison between staffing teams and technology developers, ensuring a deep understanding of staffing needs and expectations. Successfully translated stakeholder requirements into actionable development tasks, fostering a collaborative and solution-oriented environment.
Manager, Agile Coaching
Bain And Company
03.2019 - 07.2021
- Agile Transformation Leadership: Led the organization-wide Agile transformation, collaborating with leadership to define Agile strategies and ensuring alignment with business goals. Facilitated workshops, training sessions, and one-on-one coaching to instill Agile principles across teams and departments.
- Team Empowerment: Coached and mentored cross-functional teams in adopting Agile frameworks, including Scrum and Kanban. Provided guidance on Agile best practices, promoting self-organization, and empowering teams to make data-driven decisions.
- Continuous Improvement Initiatives: Championed a culture of continuous improvement by introducing retrospectives, feedback loops, and other Agile ceremonies. Implemented mechanisms to gather and analyze performance metrics, identifying areas for improvement and implementing actionable strategies.
- Stakeholder Collaboration: Worked closely with stakeholders to align business objectives with Agile processes. Facilitated communication between development teams and non-technical stakeholders, ensuring transparency and fostering a collaborative work environment.
- Conflict Resolution: Addressed challenges and conflicts within and between teams, promoting a culture of open communication and constructive problem-solving. Implemented strategies to enhance team dynamics and collaboration.
- Agile Training Programs: Developed and delivered Agile training programs for teams at various levels of Agile maturity. Tailored training sessions to address specific organizational needs and challenges, ensuring a consistent understanding of Agile principles.
Project Manager
MedTouch
10.2017 - 10.2018
- Strategic Onboarding and Delivery: Spearheaded the onboarding and delivery phases of major Sitecore website projects for diverse healthcare clients. Employed a hybrid approach, incorporating Agile and Waterfall techniques to optimize project timelines, resource utilization, and client satisfaction.
- Multi-Project Deliverable Management: Skillfully managed and prioritized deliverables across concurrent projects, aligning with client preferences, project deadlines, budget constraints, and resource availability. Implemented efficient workflows to ensure timely and high-quality project outcomes.
- Collaboration with Stakeholders: Collaborated closely with Account Managers and Sales teams to define project scope, ensuring alignment with client expectations. Directly engaged with Subject Matter Experts (SMEs) in design, development, and QA to meticulously review requirements and develop comprehensive project roadmaps.
- Risk Identification and Mitigation: Proactively identified potential risks and dependencies, working with cross-functional teams to develop strategies for risk mitigation. Cultivated a comprehensive understanding of client needs and project intricacies to drive successful outcomes.
- Post-Deployment Support: Provided continuous post-deployment support, adeptly resolving issues and ensuring a smooth transition. Maintained open communication channels with clients, addressing concerns promptly and ensuring ongoing satisfaction with project deliverables.
- Effective Communication: Generated and delivered status and budget reports, establishing effective communication channels with stakeholders. Ensured transparency in project progress, facilitating informed decision-making and building trust with clients.
- Governance and Documentation: Governed end-to-end project documentation, guaranteeing accurate maintenance and archiving for future reference. Upheld a meticulous approach to documentation to facilitate streamlined project management and knowledge transfer.
Account Executive - New Business
Indeed.com
08.2016 - 10.2017
- Business Development Leadership: Pioneered revenue prospects by proactively identifying and developing a robust pipeline targeting new business, consistently exceeding quarterly revenue quotas.
- Client Engagement and Growth: Utilized analytics and performance metrics to harness existing advertiser relationships, fostering continued growth and ensuring client satisfaction.
- Effective Communication: Conducted live product demonstrations, honing effective communication skills crucial for presenting and promoting product features.
- Sales Certification: Attained certification in the prestigious Dale Carnegie Sales Edge Training program, enhancing sales and interpersonal skills.
Education
Bachelor of Science - Marketing, Innovation
University of Maine
Orono, ME05.2016
Skills
- Certifications: Certified Scrum Master (CSM), Certified Product Owner (CSPO), Registered Product Owner at Scale, Licensed Agile Coach, Kanban Management Professional (KMP)
- Technologies: Jira, Azure DevOps, Trello, Miro, Smartsheet, Figma, SQL, LaunchDarkly, WalkMe Tableau, Salesforce, Workday, ServiceNow, SharePoint, Basecamp, Sitecore, Microsoft suite
Timeline
Senior Manager, Product
Bain And Company
07.2021 - Current
Manager, Agile Coaching
Bain And Company
03.2019 - 07.2021
Project Manager
MedTouch
10.2017 - 10.2018
Account Executive - New Business
Indeed.com
08.2016 - 10.2017
Bachelor of Science - Marketing, Innovation
University of Maine