MOLLY DIXON
Summary
Champion for Compassionate Care and Impactful Leadership | 10+ Years in Defining the Client & Patient Experience | Regional Director in Behavioral Health Account Management | Licensed Therapist with all Skills Rooted in Human Connection
Overview
5
5
years of professional experience
1
1
Certification
Work History
Eating Disorder Therapist
Center for Discovery
05.2025 - Current
- Provide individual, family, and group therapy to adolescents and adults in residential and PHP/IOP levels of care, using evidence-based modalities including CBT, DBT, Motivational Interviewing and others.
- Develop and implement individualized treatment plans in collaboration with a multidisciplinary team, including dietitians, medical providers, and care coordinators.
- Conduct ongoing assessments and clinical documentation to monitor client progress and adjust therapeutic interventions accordingly.
- Facilitate psychoeducation groups focused on body image, coping skills, emotional regulation, and relapse prevention.
- Support discharge planning and continuity of care by coordinating with outside providers and families to ensure sustainable recovery post-treatment.
Regional Outreach Director
Alsana
01.2023 - 04.2025
- Increased monthly referrals by over 185% within first 12 months by leading targeted outreach campaigns, optimizing regional partnerships, and tailoring strategies to meet community-specific needs.
- Met or exceeded KPI's through data-driven program improvements, high-impact community events, and strategic stakeholder alignment.
- Leveraged regional data and performance reports to identify trends and gaps, driving the implementation of targeted outreach strategies that improved engagement metrics by 25%.
- Organized and facilitated regional events and professional trainings to educate stakeholders on treatment approaches, share outcome data, and promote evidence-based best practices across providers.
Territory Manager
Promises Behavioral Health
01.2022 - 01.2023
- Generated a consistent increase in referrals for behavioral health services by establishing and nurturing relationships with over 50 healthcare providers and community organizations across Maryland and DC.
- Built and maintained strategic partnerships with physicians, hospitals, and social workers, resulting in a 30% increase in referral volume within the first 6 months of the role.
- Conducted market research to identify trends and gaps, driving targeted outreach strategies that grew the company's market share in Maryland and DC.
- Prospected new business by engaging potential referral sources, resulting in a 25% growth in new client referrals over the year.
Client Services Manager
Bayada Home Health Care
01.2021 - 01.2022
- Managed a team of 30+ CNAs, overseeing the full employee lifecycle from recruitment and onboarding to performance management and end-of-employment processes, ensuring high retention and satisfaction.
- Coordinated and optimized client schedules, ensuring seamless coverage and timely service delivery while balancing client needs with available resources, maintaining a 98% satisfaction rate.
- Implemented quality assurance processes to monitor and evaluate caregiver performance, resulting in a 15% improvement in service quality and client feedback scores.
Education
Master of Science - Clinical Counseling
University of Baltimore
01.2017
Bachelor of Science - Psychology
Towson University
01.2011
Skills
- Sales Strategies
- Problem-Solving
- De-escalation techniques
- Market Research
- CRM Software
- Salesforce
- Hubspot
- Microsoft Office Suite
- Canva
Certification
- National Counselor Exam
- Licensed Graduate Professional Counselor
- International Association of Eating Disorder Professionals board member
Timeline
Eating Disorder Therapist
Center for Discovery
05.2025 - Current
Regional Outreach Director
Alsana
01.2023 - 04.2025
Territory Manager
Promises Behavioral Health
01.2022 - 01.2023
Client Services Manager
Bayada Home Health Care
01.2021 - 01.2022
Bachelor of Science - Psychology
Towson University
Master of Science - Clinical Counseling
University of Baltimore
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