Molly Dombrowski
Clinton Township,MI
Summary
Detail-oriented Registered Behavior Technician with strong multitasking and prioritization skills. Experienced in data collection and analysis, contributing to effective treatment plans and fostering positive relationships with clients and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
MetroEHS Pediatric Therapy
Sterling Heights, MI
05.2022 - Current
- Implemented individualized treatment plans to enhance behavioral development in children with autism spectrum disorders.
- Assisted in data collection and analysis to track client progress and adapt strategies accordingly.
- Collaborated with therapists and families to ensure consistency in therapeutic interventions across settings.
- Developed engaging activities that promote social skills, communication, and academic readiness for clients.
- Monitored behavioral patterns to identify triggers and implement proactive strategies for positive behavior change.
- Trained new staff on best practices for behavior intervention techniques and client engagement strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Maintained accurate documentation of client sessions, ensuring compliance with organizational standards and regulations.
Receptionist
RE/MAX
Clinton Township, MI
06.2021 - 04.2022
- Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
- Developed and maintained filing systems for client records, enhancing information retrieval efficiency.
- Coordinated communication between clients and agents, facilitating seamless transaction processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist
Excel Salon and Spa
Clinton Township, MI
08.2019 - 04.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Coordinated with stylists to ensure timely preparation for appointments and services.
- Trained new receptionists on operational procedures and customer service best practices.
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Facilitated communication between clients and stylists ensuring clear understanding of desired outcomes leading to greater customer satisfaction.
- Efficiently handled high call volumes while remaining professional and courteous under pressure.
Education
Master of Science - Education
Arizona State University
Tempe, AZ12-2025
Bachelor of Science - Psychology
Rochester Christian University
Rochester, MI12-2022
Skills
- Applied behavior analysis
- Social skills development
- Collaboration with professionals
- Behavior intervention plans
- Self-management strategies
- Data collection and analysis
- Customer/Client relations
- Scheduling
- Administrative support
- Positive and professional
- Meticulous and organized
- Multitasking and prioritization
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
MetroEHS Pediatric Therapy
05.2022 - Current
Receptionist
RE/MAX
06.2021 - 04.2022
Receptionist
Excel Salon and Spa
08.2019 - 04.2020
Master of Science - Education
Arizona State University
Bachelor of Science - Psychology
Rochester Christian University