Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
5th Grade Science Teacher
Stanly County Schools/Norwood Elementary
Norwood, North Carolina
12.2022 - Current
Constantly updated personal knowledge of emerging technology trends, incorporating relevant tools into lessons for more engaging learning experiences.
Built positive relationships with parents to involve families in educational process.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Worked closely with special education staff to adapt lessons and provide accommodations for students with varying abilities, ensuring equitable access to content knowledge.
Enhanced student understanding by utilizing hands-on experiments and interactive activities in lesson plans.
Implemented differentiated instruction strategies to accommodate diverse learning styles within classroom setting.
Evaluated student progress regularly through formative assessments, adjusting instructional techniques as needed to ensure optimal learning experiences for all students.
Developed and implemented science lesson plans that fulfilled requirements of district's instruction curriculum program and showed written evidence of preparation.
Established and enforced rules of behavior to drive social development and maintain positive interactions.
Based on current EVAAS data 64.6% of students have 40% chance or greater of making proficiency on Science EOG.
Store Manager and Website Design
Goodness Gracious Gifts and Interiors
Mint Hill , North Carolina
07.2015 - 03.2024
Managed transitioning business from furniture refinishing to home décor and gift
Maintained client and vendor relationships through transition period
Built and maintain website and SEO
Communicate with store owner and council on product development
Built and maintain online store front in lieu of current economic and social problems
Maintained physical appearance of store in order to gain clients and help grow company brand.
Helped to increase sales in one year from $3,000 per month to over $10,000 per month.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
Aided veterinarian in daily surgical procedures and patient exams
Communicated with clients regarding their pet's health and treatment plans set forth by doctor
Took phone in prescription refills and filled medications to doctor specifications
Scheduled patient appointments and checked clients in and out
Handled all accounts receivable for practice, made phone calls, tactfully handled negotiations of client responsibility
Kept detailed records of accounts receivable.
Managed over 35 calls per shift while maintaining other duties.
Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans
Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations
Answered owner animal health questions and advised on best care practices
Client Service Communications, Vet Tech, Hospital Manager
Banfield, The Pet Hospital
Charlotte, NC
01.2006 - 12.2012
Aided veterinarian in daily surgical procedures and patient exams
Communicated with clients regarding their pet's health and treatment plans set forth by doctor
Took phone in prescription refills and filled medications to doctor specifications
Scheduled patient appointments and checked clients in and out
Initiated all start-up procedures for new equipment and kept detailed logs of maintenance
Tactfully handled all client communications that had been escalated to hospital management
Maintained open communication with Regional and District Leadership.
Through marketing and staff education grew hospital clientele from zero to over 250 clients in 6 month period.
Implemented continuous improvement initiatives that reduced operational costs while maintaining high standards of care
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees