Years of workplace experience
Molly Eaton
Wynantskill,NY
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills. Proven ability to enhance customer satisfaction, while training new staff and maintaining high standards of cleanliness and organization. Reliable team player committed to building positive relationships. Proven ability to create welcoming and engaging atmosphere for guests. Demonstrated excellent communication and multitasking skills, consistently ensuring smooth and enjoyable guest experience.
Overview
6
6
Work History
Barista Shift Lead
Unbreakable Nutrition
03.2023 - Current
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Collaborated with team members to streamline service processes during peak hours.
- Handled cash transactions efficiently while ensuring accurate register balances at shift end.
- Trained new staff on proper beverage preparation and customer service protocols.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Beverage Cart Server
Park Pub Restaurant & Catering
03.2024 - 11.2024
- Delivered exceptional customer service to enhance guest experience on course.
- Managed beverage inventory, ensuring timely restocking and availability for players.
- Operated POS system efficiently, processing transactions accurately and swiftly.
- Maintained a clean and organized beverage cart, demonstrating professionalism and attention to detail.
- Adapted to dynamic environments, responding quickly to changing customer needs during peak times.
Sales Associate
Ace Hardware
11.2020 - 02.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to achieve daily sales targets and maintain store operations.
- Learned inventory management procedures, ensuring stock availability for customer demands.
- Adapted quickly to changing priorities and tasks in fast-paced retail environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Lawn Mower
Eaton Grass
04.2018 - Current
- Operated commercial lawn mowers to maintain residential and commercial properties efficiently.
- Assisted in the setup and maintenance of landscaping equipment for optimal performance.
- Adapted quickly to various mowing techniques based on terrain and grass type requirements.
- Greeted property owners and other individuals on property to maintain friendliness.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
Education
Bachelor of Arts - Sociology, Criminal Justice
University At Albany
Albany, NY05-2026
Skills
- Problem-solving skills
- Strong work ethic
- Reliability and punctuality
- Attention to detail
- Excellent customer service
- Teamwork and collaboration
Timeline
Beverage Cart Server
Park Pub Restaurant & Catering
03.2024 - 11.2024
Barista Shift Lead
Unbreakable Nutrition
03.2023 - Current
Sales Associate
Ace Hardware
11.2020 - 02.2024
Lawn Mower
Eaton Grass
04.2018 - Current
Bachelor of Arts - Sociology, Criminal Justice
University At Albany