Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Molly Erichsen

Highland,NY

Summary

Resourceful Police Dispatcher recognized for high productivity and efficiently managing multiple tasks simultaneously. Specialized skills include emergency response coordination, communication systems management, and incident documentation. Excel in critical thinking, decision-making under pressure, and empathetic communication to navigate challenging situations and support public safety objectives.

Motivated manager and receptionist with over 6 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities.

Overview

8
8
years of professional experience

Work History

Dispatcher

Town of Lloyd Police Department
Highland, NY
11.2024 - Current
  • Provided support to officers by relaying critical information during emergencies.
  • Received emergency calls from the public and dispatched appropriate personnel to handle incidents.
  • Monitored police radio frequencies for any updates or changes in dispatch instructions.
  • Analyzed data collected from previous shifts in order to identify trends or patterns that could be used proactively.
  • Documented all communications received via phone or radio transmissions accurately.
  • Created incident reports and maintained records of all incoming calls and dispatches.
  • Utilized a computer-aided dispatch system to track unit locations, responder availability, and update incident statuses.

Direct Support Professional

Yedi Chesed
Chestnut Ridge, NY
09.2023 - Current
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored health and well-being of clients and reported significant health changes.

Manager

Erichsen's Fuel Service
Highland , New York
01.2017 - 09.2023
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Certified Nursing Assistant

Ten Broeck Commons
Lake Katrine, NY
12.2018 - 11.2020
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

Education

High School Diploma -

Highland High School
Highland, NY
06-2018

Nursing

Ulster BOCES Career And Technical School
Port Ewen, NY
06-2018

Skills

  • Radio communication
  • Radio communication
  • Computer-aided dispatch
  • Emergency response
  • Attention to detail
  • Memory retention
  • Multitasking
  • Data Entry
  • Route Navigation
  • Performance Management
  • Verbal and Written Communication
  • Team Leadership
  • Computer-aided dispatch

References

References available upon request.

Timeline

Dispatcher

Town of Lloyd Police Department
11.2024 - Current

Direct Support Professional

Yedi Chesed
09.2023 - Current

Certified Nursing Assistant

Ten Broeck Commons
12.2018 - 11.2020

Manager

Erichsen's Fuel Service
01.2017 - 09.2023

High School Diploma -

Highland High School

Nursing

Ulster BOCES Career And Technical School

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