Store Manager leading day-to-day retail operations across inventory control, cash reconciliation, and team coaching. Builds floor coverage through weekly scheduling, trains associates on opening and closing routines, and keeps service issues moving toward quick resolution. Protects store performance by tracking stock, balancing deposits, and correcting employee gaps before they affect results.
Work History
Merchandise Manager
4 Years 1 Month
Ulta | 07.2022 - 08.2026
Led merchandise planning and inventory management to optimize product assortment and availability.
Developed and implemented visual merchandising strategies to enhance customer engagement and brand presentation.
Collaborated with cross-functional teams to coordinate product launches, ensuring alignment with marketing initiatives.
Trained and mentored staff on merchandising standards, fostering a culture of excellence in execution.
Store Manager
9 Months
Yankee Candle | 10.2021 - 07.2022
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.
Monitored employee performance and identified performance gaps for corrective action.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Co-Manager
11 Years 2 Months
Ulta Beauty | 08.2010 - 10.2021
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Provided in-depth information on product features so customers could make educated buying decisions.
Improved profitability by executing daily, weekly and monthly floor plan changes.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Oversaw daily staffing needs and handled scheduling for store employees.
Built talented and successful team that increased department sales.
Compiled inventory lists and worked with vendors for product pricing and special orders.
Reviewed store policies and made changes to streamline operations and increase productivity.
Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
I have also built and remodeled several store in our state.
Server
1 Year 3 Months
Fox & Hound | 05.2009 - 08.2010
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Hostess
4 Years 3 Months
Pappadeaux Seafood Restaurant | 05.2006 - 08.2010
Took reservations from patrons by phone or online.
Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
Helped service staff handle demand by distributing food and beverages.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Inspected dining and serving areas for cleanliness and proper setup.
Demonstrated leadership by making improvements to work processes and helping to train others.
Education
- Interior Design
The Art Institute of Colorado | Denver, CO
- Nursing
Denver School of Nursing | Denver, CO
High School Diploma
Cherry Creek High School | Greenwood Village, CO | 05-2006