Summary
Overview
Work History
Education
Skills
Profile Info
Timeline
Hi, I’m

Molly E Walmsley

Rapid City,South Dakota

Summary

I am a passionate and determined individual who deeply believes in human potential given the right tools and support. I have a proven track record of helping others cite and reach goals, while also providing humanistic support along the way. I am constantly learning new things about how to best serve individuals with any level of ability to help improve general quality of life as well as helping many realize their internal power.I hope to continue to develop my skills in understanding and helping others understand their behaviors.

Overview

1
year of professional experience

Work History

Kitsap Homes of Compassion

Case Manager/Certified Peer Counselor

Job overview

  • Supporting daily and long term needs of disabled individuals
  • Adherence to ISP's and policies regarding participant rights and documentation.
  • Rapport building and behavior intervention when necessary
  • Goal supports and use of techniques such as motivational interviewing, DBT, and education to support best quality of life for individuals
  • Creation and implementation of Individual Support Plans to help homeless Individuals with SMI and/or SUD obtain recovery and housing
  • Case Management of individuals as well as ongoing coaching and support to help individuals plan and meet their goals
  • Collaboration with mental health professionals and housing supports to create person centered care and support
  • Advocacy Education as well as education involving life skills, emotional regulation, coping tools, self reliance and personal responsibility.
  • Assisted with Piloting the Housing First program as a peer counselor
  • I am a passionate and determined individual who deeply believes in human potential given the right tools and support.
  • I have a proven track record of helping others cite and reach goals, while also providing humanistic support along the way.
  • I am constantly learning new things about how to best serve individuals with any level of ability to help improve general quality of life as well as helping many realize their internal power.
  • I hope to continue to develop my skills in understanding and helping others understand their behaviors.

Monument Health

Patient Access Specialist
04.2025 - Current

Job overview

  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Resolved customer complaints using established follow-up procedures.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Facilitated communication between patients and various departments and staff.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Trained new staff on filing, phone etiquette and other office duties.

West River Mental Health (pivot Point)

Behavioral Health Technician
09.2024 - 02.2025

Job overview

  • Facilitated on-site activities, support groups, and outings for clients.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted client rounds to check on residents.
  • Performed client intake procedures according to internal standards for new admissions.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Used Software to document patient information, progress notes, and treatment plans.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Recommended continuing care to clients and communicated with family members on treatment and discharge plans.

Education

ARIZONA STATE UNIVERSITY

Bachelor's of Social Work
05.2025

OLYMPIC COLLEGE

Associate of Social Sciences
01.2015

University Overview

  • Dean's List
  • GPA: 3.8

Skills

  • Problem Solving
  • Perseverance
  • Motivational Interviewing
  • Teamwork
  • DBT oriented
  • Effective Communication
  • Critical Thinking
  • Coaching
  • Life-Long Learner

Profile Info

I am a passionate and determined individual who deeply believes in human potential given the right tools and support. I have a proven track record of helping others cite and reach goals, while also providing humanistic support along the way. I am constantly learning new things about how to best serve individuals with any level of ability to help improve general quality of life as well as helping many realize their internal power. I hope to continue to develop my skills in understanding and helping others understand their behaviors.

Timeline

Patient Access Specialist

Monument Health
04.2025 - Current

Behavioral Health Technician

West River Mental Health (pivot Point)
09.2024 - 02.2025

Case Manager/Certified Peer Counselor

Kitsap Homes of Compassion

ARIZONA STATE UNIVERSITY

Bachelor's of Social Work

OLYMPIC COLLEGE

Associate of Social Sciences

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Molly E Walmsley