Molly Fritz
-
Clovis, NM,United States
Summary
Enthusiastic business and finance student with a desired career within the financial industry.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Head Bartender (Stationed Overseas)
Club Seven Okinawa
Okinawa, Japan
01.2020 - Current
- Poured and prepared mixed drinks for over 350 customers daily.
- Mentored team members and coached on procedures and productivity strategies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained professionalism while completing all duties during stressful, high traffic open hours.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Consulted with managers to organize special events and promotions.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained a clean workspace at all times and completed all proper closing duties at the end of each shift.
Fulfillment Center Analyst
NOVA Home Loans
Tucson, Arizona
01.2017 - 08.2017
- Utilized Encompass to review and validate details of loan applications and closing documentation.
- Experience with Conventional, FHA, VA, and FDA with multiple programs.
- Experience with 15 and 30 year loans including refinance, investment applications, multi unit properties, and properties with co-borrowers.
- Prepared and sent loan estimate packages, closing disclosure packages, statement of denial letters via mail or electronically.
- Exceeded the required minimum amount of files completed per day.
- Pulled COE's for VA loans as needed.
- Produced and submitted completed loan packages to title and escrow professionals.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Communicated acceptance or rejection to applicants via mail and email.
- Filed completed loan applications with underwriting and made approval or denial recommendations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Representative
Kohls Department Store
Tucson, Arizona
11.2016 - 01.2017
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Greet customers in a friendly professional manner and assist them in making retail transactions using POS system.
- Maintain organized and presentable floor displays, and racks.
- Thoroughly understand and explain details of Kohl's charge card, and complete application process in store and over phone.
- Meet minimum amount of charge card applications required per shift.
- Seasonal hire, was offered post-seasonal position but declined due to hourly pay offer.
Customer Service Representative
Arizona Pizza Company
Tucson, Arizona
10.2014 - 06.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greet customers in the restaurant and over telephone in a friendly professional manner.
- Maintain a clean kitchen and lobby to strictly follow all health and safety regulations and codes.
- Ensure all food is made as customer ordered and to their highest satisfaction.
- Assist customers in placing and/or picking up orders using POS electronic system.
Education
Associate of Science - Business
Pima Community College
Tucson, AZ 01.2022 - Current
Associate of Science - Finance
Pima Community College
Tucson, AZ 01.2022 - Current
Skills
Self-Motivated
Clear Communication Skills
Analytical and Critical Thinking
Attention to Detail
Data Entry
Time Sensitive Awareness
Organizational Skills
Timeline
Associate of Science - Business
Pima Community College
01.2022 - Current
Associate of Science - Finance
Pima Community College
01.2022 - Current
Head Bartender (Stationed Overseas)
Club Seven Okinawa
01.2020 - Current
Fulfillment Center Analyst
NOVA Home Loans
01.2017 - 08.2017
Sales Representative
Kohls Department Store
11.2016 - 01.2017
Customer Service Representative
Arizona Pizza Company
10.2014 - 06.2016