Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Molly Green

Leawood

Summary

Strategic leader in management field known for dedicated customer service and efficient task completion. Articulate, enthusiastic, and results-oriented, with demonstrated passion for building relationships, cultivating partnerships, and growing businesses. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Motivated to maintain customer satisfaction and contribute to company success. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

13
13
years of professional experience

Work History

Sr. Manager, Strategic Consulting

Oracle Health
Kansas City
06.2012 - Current
  • Oversaw implementations of new medication process functionality for 100+ projects over 13 year tenure.
  • Identified problems that customers were trying to solve in order to create scopes of work, project plans, domain strategies, customer FTEs, and analytics to meet the market demand.
  • Each year, responsible and accountable for management of 20+ customer relationships, all with 10+ stakeholders, including C-Level.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Directed market research and analysis to identify trends and inform business decisions.
  • Established effective communication channels between different departments within the organization.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
  • Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
  • Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Implemented customer service excellence standards to enhance client satisfaction and loyalty.
  • Proposed or approved modifications to project plans.

Education

MBA -

Quincy University
Quincy, IL
05-2012

Bachelor of Science - Marketing, Communication

Quincy University
Quincy, IL
05-2010

Skills

  • Data analysis
  • Project management
  • Customer relationship management
  • Process improvement
  • Cross-functional collaboration
  • Operational efficiency
  • Contract management
  • Strategic planning
  • Continuous improvement
  • Problem-solving abilities

Affiliations

  • Service: Co-Chair for 2025 MOYC Gift Gallery Event - raising $55k+ for 3-5 local charities
  • Service: Member of Cure of Ars donations committee
  • St. Teresa's Academy Alumni Class Representative

Accomplishments

  • Received 5+ consulting excellence awards in the year of 2024, spanning high praised feedback from customers, presenting to 250+ external pharmacy community members, driving outcomes with customers results in A grades of Leapfrog certifications
  • Cerner Masters
  • 3 time Experience Champion

Timeline

Sr. Manager, Strategic Consulting

Oracle Health
06.2012 - Current

MBA -

Quincy University

Bachelor of Science - Marketing, Communication

Quincy University

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Molly Green