- Avid Reader
- Music
- I have a passion for photography and editing photos
- Photography
- Fashion
- Watching Movies and TV Shows
- Astrology
- Fashion and Style
Molly Hankala
Stamford,CT
Summary
Dynamic and adaptable professional with leadership qualities and strong organization skills, honed at Minerals Resort and Spa. Proven track record in enhancing guest experiences through engaging activities and exceptional customer service. Adept at relationship building and schedule coordination, ensuring smooth operations and a positive atmosphere for all participants.
Developed skills in dynamic and guest-focused environment, specializing in creating engaging and safe activities. Expertise in coordinating events and ensuring participant satisfaction and safety. Seeking to transition into new field, leveraging strong organizational and interpersonal skills for impactful results.
Overview
4
4
years of professional experience
Work History
Activities Attendant
Minerals Resort And Spa
04.2024 - Current
- Trained new staff members on company policies and procedures.
- Supported team members during busy periods or staff shortages, contributing to efficient operations across various departments.
- Collaborated with team members to create engaging, interactive activities for guests of all ages.
- Ensured safety and enjoyment for participants by closely monitoring activities and maintaining clean, organized facilities.
- Promoted a positive atmosphere by proactively addressing conflicts among participants and enforcing facility rules when necessary.
- Provided informative orientations to new guests, familiarizing them with the available amenities and programs.
- Conducted regular equipment inspections, ensuring proper maintenance and minimizing downtime due to malfunctions.
- Streamlined check-in processes for faster guest access to activities while maintaining accurate records of attendance.
Ski Instructor
Mountain Creek Resort
12.2021 - 03.2024
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Babysitter
Self-employeed
06.2022 - 02.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Bachelor of Arts - Communications
University of Connecticut
Stamford05-2029
Skills
- Leadership qualities
- Flexibility
- Strong organization
- Customer service
- Relationship building
- Schedule coordination
- Brand awareness
Interests
Timeline
Activities Attendant
Minerals Resort And Spa
04.2024 - Current
Babysitter
Self-employeed
06.2022 - 02.2023
Ski Instructor
Mountain Creek Resort
12.2021 - 03.2024
Bachelor of Arts - Communications
University of Connecticut
Similar Profiles
Jayden McCannJayden McCann
Member Services Specialist at Minerals Resort And SpaMember Services Specialist at Minerals Resort And Spa
Hannah ConklinHannah Conklin
Social Media Manager at Elements SpaSocial Media Manager at Elements Spa
Sheryl ArnoldSheryl Arnold
Coordinator of Training at Disney’s Boardwalk and Disney’s Old Key West Resort/Disney’s Saratoga Springs Resort and SpaCoordinator of Training at Disney’s Boardwalk and Disney’s Old Key West Resort/Disney’s Saratoga Springs Resort and Spa
Guy ForttGuy Fortt
Fusion Technician at Security Industry SpecialistsFusion Technician at Security Industry Specialists
Manoj SandaveniManoj Sandaveni
Graduate Researcher at Graduate Researcher AssistentGraduate Researcher at Graduate Researcher Assistent