Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Helmbrecht

Golden Valley ,MN

Summary

Detail-oriented and organized professional with over 8+ years experience in a manager setting who is proficient in budget management, data analysis, and regulatory compliance, with excellent interpersonal and communication skills. Committed to fostering a positive team environment and enhancing operational efficiency. Seeking to contribute my expertise in project management and conflict resolution to support organizational goals and drive success in any company.

Overview

13
13
years of professional experience

Work History

Manager of Nutrition Services

Courage Kenny Rehabilitation Institute Golden Vall
02.2023 - Current

Achievements:

1. Improved Patient Outcomes: Successfully implemented nutrition programs that resulted in a measurable improvement in patient recovery rates and overall health metrics.

2. Cost Reduction: Developed and executed strategies that reduced food service costs.

3. Staff Development: Created training programs that enhanced staff skills, leading to an increase in employee satisfaction and retention rates.

4. Program Development: Designed and launched specialized dietary programs tailored to the unique needs of rehabilitation patients, resulting in positive feedback from both patients and healthcare providers.

Responsibilities:

1. Leadership: Oversee the nutrition services department, managing a team of a dietitian and support staff.

2. Hiring and Training: Lead the recruitment process for nutrition staff and provide ongoing training to ensure high levels of competency and compliance.

3. Quality Assurance: Monitor and evaluate the effectiveness of nutrition programs, making adjustments as necessary to improve patient care.

4. Budget Management: Manage the department's budget, ensuring efficient allocation of resources and adherence to financial guidelines

Staff and Cafe Manager

Jones Harrison Senior Living
10.2021 - 02.2023

Achievements:

1. Enhanced Resident Satisfaction: Implemented new coffee shop menu items and services that increased resident satisfaction scores by X%.

2. Staff Training and Development: Developed a comprehensive training program for new staff, resulting in an improvement in service efficiency and team performance.

3. Community Engagement: Organized events and activities that fostered community engagement among residents, leading to increased participation in coffee shop activities.

4. Budget Management: Successfully managed the coffee shop budget, achieving a reduction in costs while maintaining quality and service standards.

Responsibilities:

1. Staff Coordination: Schedule and manage staff shifts to ensure adequate coverage and efficient operations in the coffee shop.

2. Customer Service: Oversee daily operations, ensuring high levels of customer service and satisfaction among residents and their families.

3. Inventory Management: Monitor inventory levels and place orders to maintain stock, minimizing waste and ensuring availability of products.

4. Quality Control: Maintain high standards of cleanliness and food safety in the coffee shop, complying with health regulations.

5. Resident Interaction: Build strong relationships with residents, gathering feedback to improve services and tailor offerings to their preferences.

Assistant General Manager

Caribou Coffee
08.2020 - 10.2021

Achievements:

1. Sales Growth: Contributed to an increase in monthly sales through effective promotional strategies and customer engagement initiatives.

2. Team Development: Implemented training programs that improved staff performance and reduced employee turnover.

3. Operational Efficiency: Streamlined operations, resulting in a reduction in wait times during peak hours and improved customer satisfaction scores.

4. Inventory Management: Successfully managed inventory control processes, reducing waste by ensuring optimal stock levels.

5. Community Engagement: Organized community events that increased brand visibility and customer loyalty, leading to a X% increase in repeat customers.

6. HR Initiatives: Assisted in the recruitment and onboarding of new staff

Responsibilities:

1. Staff Management: Assist in recruiting, training, and scheduling staff to ensure a high level of service and operational efficiency.

2. Customer Service: Maintain high standards of customer service, addressing any issues or complaints promptly and effectively.

3. Sales Reporting: Analyze sales data and prepare reports to identify trends and inform management decisions.

4. Quality Control: Ensure compliance with food safety standards and maintain cleanliness in the coffee shop environment.

5. Financial Oversight: Assist in managing budgets, controlling expenses, and maximizing profitability for the store.

6. HR Functions: Assist with HR tasks such as performance evaluations, conflict resolution, background checks, payroll, and staff training initiatives.

Staff Coordinator/Director of Nutrition

Sholom Home West
03.2011 - 08.2020

(Position listed is when I left the company, I did that from 2016-2020)

Achievements:

1. Program Enhancement: Successfully enhanced nutrition services programs, resulting in an improvement in client satisfaction and health outcomes.

2. Staff Development: Developed and implemented training programs that increased staff competency and efficiency.

3. Operational Efficiency: Streamlined workflow processes, leading to a reduction in food service delivery times and improved overall service quality.

4. Budget Management: Managed budget allocations effectively, achieving a reduction in food waste and optimizing resource utilization.

5. Compliance Success: Ensured 100% compliance with health and safety regulations through regular audits and staff training.

Responsibilities:

1. Leadership: Lead and coordinate nutrition services staff, ensuring high standards of service delivery and team performance.

2. Menu Development: Oversee menu planning and nutritional analysis to meet dietary needs of clients, including those with specific health conditions.

3. Quality Control: Monitor and evaluate food quality and safety standards, addressing any issues promptly to maintain service excellence.

4. Collaboration: Work collaboratively with healthcare professionals to design and implement individualized nutrition care plans.

5. Staff Coordination: Manage staff schedules, assignments, and performance evaluations to ensure optimal staffing levels and service delivery.

Education

Bachelor of Science - Business Admin Con Human Resources Management

Southern New Hampshire University
2500 N River Rd, Manchester, NH 03106
10.2027

High School Diploma -

Waconia Senior High School
1650 Community Dr, Waconia, MN 55387
06.2009

Skills

    Staff Leadership

    Training and Development

    Budget Management

    Quality Assurance

    Communication

    Problem-Solving

    Time Management

    Customer Service

    Interpersonal Skills

    Data Analysis

    Team Building

    Technology Proficiency

    Project Management

    Conflict Resolution

Timeline

Manager of Nutrition Services

Courage Kenny Rehabilitation Institute Golden Vall
02.2023 - Current

Staff and Cafe Manager

Jones Harrison Senior Living
10.2021 - 02.2023

Assistant General Manager

Caribou Coffee
08.2020 - 10.2021

Staff Coordinator/Director of Nutrition

Sholom Home West
03.2011 - 08.2020

Bachelor of Science - Business Admin Con Human Resources Management

Southern New Hampshire University

High School Diploma -

Waconia Senior High School
Molly Helmbrecht