Molly Holt
Summary
Detail-oriented, results-focused Executive Assistant with 8+ years of experience in enhancing client-centered operations. Lifelong athlete skilled in multitasking, client management, and compliance, bringing discipline, teamwork, and resilience to the workplace. Proficient at optimizing workflow processes while supporting daily administrative, financial, and operational functions through effective collaboration with executives. Proven ability to meet deadlines with exceptional attention to detail and adaptability, quickly learning industry-specific processes.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Keller Williams Honolulu
09.2020 - 08.2024
- Supported Hawaii's top solo real estate agent, managing over $40 million in sales while maintaining high standards of professionalism and efficiency; leveraged strong organizational skills and strategic planning to enhance client relations, drive sales performance and streamline operational processes.
- Managed over 100 phone calls and 200 emails daily while coordinating and attending 5-10 meetings and 5-10 property showings, ensuring seamless communication, task prioritization, and efficient follow-up on critical client interactions.
- Organized bi-weekly flights from Honolulu to Hilo, including last-minute changes, car rentals, and accommodations, demonstrating proficiency in travel coordination and expense tracking.
- Oversaw escrow milestones and compliance with legal documentation such as purchase agreements, mortgage statements, and seller disclosures, ensuring contingency triggers and deadlines were met in a timely manner while maintaining strict confidentiality and adherence to legal standards.
- Developed and maintained a robust lead pipeline of over 4,000 leads, consistently following up with potential clients to generate new business.
- Skillfully managed complex calendars and personal appointments in a fast-paced environment, exercising strong independent judgment and resourcefulness to ensure timely followups and efficient scheduling.
Food & Beverage Service Manager
Outrigger Reef Waikiki Resort
06.2018 - 06.2019
- Directed food and beverage operations for a premier resort, encompassing two high-end restaurants, banquet services, poolside offerings, in-room dining, and two exclusive club lounges, achieving annual sales exceeding $10.2 million.
- Led a dynamic team of 80 hourly staff members across front-of-house and back-of-house operations, driving productivity through targeted sales initiatives and fostering a culture of continuous personal and professional development.
- Strategically maintained optimal staffing levels across all departments by spearheading recruitment efforts, conducting interviews, selecting and training top talent, and implementing effective scheduling, coaching, and performance management practices.
- Proactively evaluated and optimized operational systems, staffing, and equipment, ensuring maximum cost-effectiveness while enhancing guest satisfaction and aligning with Outrigger's esteemed brand standards.
Education
Bachelor of Science - Travel Industry Management
University of Hawaii At Manoa
Honolulu, HI05-2017
Certificate - Business Administration
IÉSEG School of Management
Paris, France08-2014
Skills
- Highly skilled at performing under tight deadlines, effectively managing complex workflows in fast-paced, high-pressure environments
- Demonstrated track record of success in consistently closing escrows, reflecting strong attention to detail and critical thinking abilities
- Outstanding interpersonal skills, adept at building strong, lasting relationships with clients, customers, and colleagues through clear communication
- Proficient at administrative tasks, including managing email and phone correspondence, filing and organizing documents, maintaining office supplies, and ensuring efficient workflow across the team, all while providing high-level support to executives
- Experienced in G-Suite, Microsoft Office Suite, Zoom
Awards & Certifications
Keller Williams Realty - Top 20% in the State of Hawaii based on Sales Volume
Honolulu Board of Realtors® - Aloha Aina Realtor® Award Nominee
University of Hawaii - American Hotels and Lodging Association President
Interests & Hobbies
Lifelong Athlete, Diehard Lakers Enthusiast, High School Basketball Coach, Dog Lover
Timeline
Executive Assistant
Keller Williams Honolulu
09.2020 - 08.2024
Food & Beverage Service Manager
Outrigger Reef Waikiki Resort
06.2018 - 06.2019
Bachelor of Science - Travel Industry Management
University of Hawaii At Manoa
Certificate - Business Administration
IÉSEG School of Management
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