Molly Hourihan
San Diego,CA
Summary
Dynamic and customer-focused professional with a proven track record in delivering excellent service in fast-paced work environments. Skilled in building strong customer relationships, managing inventory, and ensuring efficient store operations. With hands-on experience in sales, teamwork, and problem-solving, I bring a proactive approach to enhancing the customer experience and supporting store success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Montessori By The Sea
San Diego, CA
11.2024 - Current
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Maintained daily records of individual activities, behaviors, meals and naps.
Crew Member
Trader Joes
San Diego, USA
02.2023 - 11.2024
- Provided exceptional customer service, assisting shoppers with product selection and inquiries, ensuring a positive shopping experience
- Processed transactions efficiently at checkout, handling cash, card, and mobile payments while maintaining accuracy and speed
- Collaborated with team members to stock shelves, manage inventory, and ensure products were displayed attractively and in a timely manner
- Maintained store cleanliness by organizing displays, sweeping floors, and restocking supplies to create a welcoming environment for customers
- Addressed customer concerns and resolved issues in a calm and professional manner, ensuring high levels of customer satisfaction
Hostess
The Nolen
San Diego, USA
09.2022 - 01.2023
- Took beverage orders and served drinks during peak meal times
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Developed long-term relationships with customers to increase opportunities for repeat business
- Greeted incoming guests to escort to assigned dining area
Education
Bachelor of Arts (B.A.) - Psychology
San Diego State University
San Diego, CA12.2024
Skills
- Learning Agility
- Warm and Welcoming
- Reliable and Trustworthy
- Customer Engagement
- Creativity and Innovation
- Clear Communication
- Time Management
- Complex Problem-Solving
- Leadership Qualities
Certification
- Adult and Pediatric CPR and First Aid trained
Timeline
Preschool Teacher
Montessori By The Sea
11.2024 - Current
Crew Member
Trader Joes
02.2023 - 11.2024
Hostess
The Nolen
09.2022 - 01.2023
Bachelor of Arts (B.A.) - Psychology
San Diego State University
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