Dedicated office professional with excellent experience in industry. Maintains professional appearance, positive attitude and expertly completes assigned tasks with focus on quality. Dependable team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Nantucket Boys & Girls Club
04.2023 - 05.2024
Handled confidential and sensitive information with discretion and tact.
Handled membership registration.
Updated spreadsheets to track and report on membership payments and financial aid.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
Managed executive calendars, scheduling meetings and appointments to optimize time.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Volunteered to help with special projects of varying degrees of complexity.
Program Director
Nantucket Boys & Girls Club
11.2018 - 04.2023
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Trained staff and volunteers to upgrade collective team skills.
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Provided ongoing direction and leadership for program operations.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Monitored program performance to identify areas for improvement.
Advanced community outreach efforts by forging strong relationships with local partners.
Coordinated scheduling and resource allocation to facilitate smooth flow of operations.
Maintained and updated project related documents.
Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
Established program policies and procedures to comply with regulatory requirements.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Program Assistant
Nantucket Boys & Girls Club
06.2016 - 11.2018
Established rapport with Club members through exceptional daily programming, fostering ongoing relationships built on safety, fun, respect and trust.
Managed my time daily and weekly to ensure I had thoughtful and age appropriate activities for the members I was scheduled with.
Continued professional development through online BGCA trainings each month.
Recorded and logged attendance of member participation daily.
Assisted with Front Desk duty (high traffic) as needed.
Education
Bachelor of Arts - Communications
William Peace University
Raleigh, NC
2013
Skills
Executive Support
Administrative Support
Office Management
Office Administration
Information confidentiality
Customer Service-Oriented
Scheduling
Calendar Management
Interpersonal Communication
Professional and mature
Meeting planning
Excel spreadsheets
Schedule Management
Staff Management
Phone Etiquette
Conflict Management
Spreadsheet tracking
Reliable and Responsible
Honest and Dependable
File Maintenance
Goal Minded
Document Filing and Retrieval
Timeline
Executive Assistant
Nantucket Boys & Girls Club
04.2023 - 05.2024
Program Director
Nantucket Boys & Girls Club
11.2018 - 04.2023
Program Assistant
Nantucket Boys & Girls Club
06.2016 - 11.2018
Bachelor of Arts - Communications
William Peace University
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