Molly Jojola
Lancaster,CA
Summary
Dynamic Department Supervisor with expertise in customer service and operations. Proven ability to enhance workflow efficiency and promote workplace safety while achieving sales targets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot Inc
Palmdale, CA
03.2021 - Current
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Led team meetings to communicate goals, sales targets, and performance expectations effectively.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Forklift , reach , pacer , and order poller certified
Team Leader
Mike's Remodeling And Handyman
Lancaster, CA
01.2019 - 03.2021
- Oversaw daily operations, ensuring project timelines and quality standards met.
- Mentored team members, enhancing skills and promoting collaboration in diverse tasks.
- Developed workflow processes to improve efficiency and reduce project completion times.
- Coordinated with clients, translating their needs into actionable project plans.
- Worked on basic plumbing and electrical
Supervisor
Park City Mountain
Park City, UT
11.2015 - 08.2018
- Conducted performance evaluations, providing constructive feedback to team members.
- Managed inventory control, ensuring adequate supplies for seasonal activities and events.
- Resolved guest complaints promptly, fostering a positive resort experience and reputation.
- Collaborated with management to develop training programs focused on employee development and retention.
Supervisor
Mountain High Ski Resort
Wrightwood, CA
11.2009 - 03.2013
- Supervised daily operations, ensuring adherence to safety protocols and guest satisfaction standards.
- Trained and mentored staff on operational procedures and customer service techniques.
- Implemented process improvements that enhanced workflow efficiency across departments.
- Coordinated scheduling of personnel to optimize coverage during peak visitor times.
Education
High School Diploma -
Desert Sands Carter High School
Palmdale, CASkills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Time management
- Multi-tasking mastery
Certification
- Certified on Forklift , Reach truck , Pacer , and order puller
Timeline
Department Supervisor
The Home Depot Inc
03.2021 - Current
Team Leader
Mike's Remodeling And Handyman
01.2019 - 03.2021
Supervisor
Park City Mountain
11.2015 - 08.2018
Supervisor
Mountain High Ski Resort
11.2009 - 03.2013
High School Diploma -
Desert Sands Carter High School