Molly Klein
Eau Claire,WI
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Resident Assistant
The Classic At Hillcrest Greens
Altoona, WI
12.2019 - 10.2022
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Managed patient medication distribution per electronic medical record.
RA Supervisor
The Classic At Hillcrest Greens
Altoona, WI
10.2022 - Current
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Set specific goals for projects to measure progress and evaluate end results.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
Associate of Science - Medical Assistant
Chippewa Valley Technical College
Eau Claire, WI05-2022
MA Intern - Family And Internal Medicine
Mayo Clinic Health System - Red Cedar
Menomonie, WI02-2022
Skills
- Team Leadership
- Strategic Decision Making
- Training & Development
- Emergency Response Skills
- Data Oversight
- Patient Advocacy
- Assisting with Medication Administration
- HIPAA compliance
- Attention to detail
Certification
- Basic Life Support
- CPR
Timeline
RA Supervisor
The Classic At Hillcrest Greens
10.2022 - Current
Resident Assistant
The Classic At Hillcrest Greens
12.2019 - 10.2022
Associate of Science - Medical Assistant
Chippewa Valley Technical College
MA Intern - Family And Internal Medicine
Mayo Clinic Health System - Red Cedar
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