Molly Krupa
Maple Valley,WA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Operations Support Specialist
Puget Sound Energy
06.2023 - Current
- Perform administrative tasks, including time administration, analyzing and preparing forms and reports, customer service, and managing and maintaining record systems
- Perform accounting for all services within 10 locations and the fleet department
- Assists buyers and vendors to ensure necessary materials are in order
- Advise and support warehouse employees with systematic errors.
Operations Manager/Administrator
Grape Expectations
12.2021 - 06.2023
- Managed distribution and sales Teams to execute deliveries and customer experience
- Manage critical accounts to fulfill pricing and product demands along with delivery
- Assists in marketing and website organization
- Manage retailers, keeping them up to date with licenses and sales
- Assists key accounts with online accounting portals
- Cultivate relationships with sales reps, retailers, and producers.
Inside Sales Lead/Marketing Support
Arbor Snowboards
12.2019 - 12.2021
- Assist customers with sales, warranties, questions regarding products, and delivery issues
- Create sales orders and freight quotes for sales reps out in the field
- Cultivate long-term relationships with clients.
Distribution Center Lead
EVO
09.2016 - 11.2019
- Managed a team of up to 45 associates at a time
- Experience in shipping, receiving, and 3rd party location storage
- Create and develop new policies for training and development
- Customer Service and Administrative Support.
Education
Associate of Arts and Science -
Colorado Mountain College
01.2010
Skills
- Microsoft Office Suite
- Research and Data Analysis
- Database entry
- Office Administration
- People Management
- Priority Setting
- Project Coordination
- Verbal and written communication
- Time Management
- Problem Solving
- Multiple WMS Systems
- Record keeping and File Management
- Invoice Processing
- Bank Reconciliation
- Scheduling Management
Strengths
Interpersonal and Leadership Skills
Established and maintained effective working relationships with various departments and organizations, resulting in improved communication and efficiency.
Task Prioritization
Gained expertise in prioritizing high-impact assignments, balancing urgent tasks while meeting all deadlines.
Process Improvement
Developed processes for staff to produce work efficiently, accurate, and reliable aligning with customer and vendor needs.
Timeline
Operations Support Specialist
Puget Sound Energy
06.2023 - Current
Operations Manager/Administrator
Grape Expectations
12.2021 - 06.2023
Inside Sales Lead/Marketing Support
Arbor Snowboards
12.2019 - 12.2021
Distribution Center Lead
EVO
09.2016 - 11.2019
Associate of Arts and Science -
Colorado Mountain College