Molly Maddock

-Provided technical guidance to internal departments and command leadership by using a variety of methods to achieve case management system goals.

-Prepared and process payroll information, by checking figures, postings, and documents for correct entry, and mathematical accuracy.

-Coordinating communications with internal personnel and external commands via phone and email.

-Interpreted and analyzed the needs of command personnel which, in turn, ensures successful execution of mission critical operations.

-Utilized computer software to submit fix-it tickets for pay discrepancies.

-Effectively communicated with various levels of command leadership (including the Commanding Officer and Command Master Chief), the development of impactful plans via weekly emails and monthly meetings.

-Charted and tracked personnel pay discrepancies and work qualifications using Microsoft Excel.

-Analyzed processes to improve information systems to better meet command personnel needs.

-Performed general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

-Communicated with other workers to coordinate fitting and alignment of heavy parts and facilitate processing of repair parts. -Selected materials needed to complete work assignments, and stored completed documents in appropriate locations.

-Utilized computer databases to maintain logs of activities and completed work.

-Used a high level of critical-thinking skills to identify root causes of maintenance issues

• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues
• Exchanged merchandise, refunded money, and adjusting bills.
• Enhanced attendee experiences by meticulously coordinating all event logistics and ensuring seamless execution.
• Spearheaded volunteer recruitment efforts, assembling dedicated teams that contributed significantly to overall event success.
• Solicited sales of new or additional services or products.
• Operated cash registers to accept payments for food and beverages.
• Planned parties and other special events and services.
• Performed marketing and advertising services.