Summary
Overview
Work History
Education
Skills
Leadership and Activities
Volunteer Work
Timeline
Generic

Molly Maestas

Santa Fe,NM

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Resourceful and personable with excellent multitasking abilities.

Overview

3
3
years of professional experience

Work History

Intern

Santa Fe Business Incubator
Santa Fe, NM
05.2023 - 08.2023
  • Gained valuable experience and knowledge in fostering innovation and entrepreneurial ventures within a range of industries. This experience and knowledge encompasses providing support to businesses, helping them refine their concepts, develop business plans, and navigate operational challenges.
  • Facilitated connections within the community. Helped organize and assist in workshops, seminars, and networking events aimed and providing valuable insights, resources, and networking opportunities.
  • Provided administrative support to all senior management and consultants.
  • Conducted surveys with all owners and some employees employed by businesses housed within the Incubator. Then identified areas of improvement for collaboration and money allocation for Incubator clients.

Server/ Bartender/Beverage Cart Server

Picacho Hills Country Club
Las Cruces, NM
08.2022 - Current
  • Provided exceptional customer service by greeting guests warmly, taking orders accurately, and ensuring their needs were met promptly and efficiently. Demonstrated deep knowledge of menu and beverages offered to assist guests in making informed choices and enhance their dining experience. Crafted and served a variety of cocktails and beverages with precision and creativity, adhering to established recipes and maintained high standards of quality.
  • Collaborated closely with kitchen and bar staff to ensure smooth communication and efficient service flow, contributing to cohesive team environment. Managed multiple tasks simultaneously in a fast-paced setting. Upheld cleanliness and organization standards. Actively promoted special menu items. Resolved guest concerns and complaints promptly and courteously.
  • Participated in training sessions and professional development opportunities.

Server

Salud De Mesilla
Las Cruces, NM
04.2022 - 08.2022
  • I discovered my passion for providing exceptional customer service and exceeding sales goals. In this role, I was responsible for greeting and seating guests, taking orders accurately and efficiently, and ensuring their overall dining experience was enjoyable and memorable.
  • Beyond customer interactions, I excelled in managing multiple tasks simultaneously, such as handling cash transactions, processing orders promptly, and coordinating with kitchen staff to ensure timely delivery of meals.
  • I demonstrated strong communication skills by effectively liaising between guests and the kitchen to accommodate special requests and dietary preferences.
  • My commitment to exceeding sales goals was evident in my proactive approach to upselling and suggestive selling techniques, resulting in increased revenue and higher check averages. I took pride in mastering the menu offerings and confidently recommending featured items to enhance the dining experience for our guests

Spa Receptionist

Eldorado Hotel & Spa
Santa Fe, NM
06.2021 - 01.2022
  • Greeted and assisted guests in a professional and inviting manner ensuring their needs were met from arrival to departure.
  • Managed a high volume of incoming calls, appointments, and inquires with efficiency and accuracy. Scheduled and coordinated appointments, consultations, and spa services to optimize client satisfaction and therapist schedules.
  • Maintained a clean, organized reception area, stocked with supplies and promotional materials.
  • Handled transactions with attention to detail and confidentiality.
  • Provided information on spa services and products, exceeding daily sales goals. Collaborated with spa staff to address any issues or concerns raised by clients, ensuring prompt resolution and positive outcomes.

Sales Associate

Wind River Trading Co.
Santa Fe , NM
02.2021 - 06.2021
  • Educated customers about all products to enhance shopping experience. Maintained a clean and organized product display to ensure a pleasant shopping atmosphere. Processed transactions using the POS system.
  • Collaborated with team members to provide seamless customer service and sales targets.
  • Conducted personal research for product knowledge and industry trends to effectively assist customers with purchasing decisions.

Education

MBA -

New Mexico State University
Las Cruces, NM
05-2026

BBA - Management

New Mexico State University
Las Cruces, NM
05-2024

High School Diploma -

St. Michael's High School
Santa Fe
05-2020

Skills

  • Project Support
  • Brand Development
  • Data Interpretation
  • Teamwork and Collaboration
  • Interpersonal and Social Skills
  • Project Management
  • Public Speaking
  • Meeting Coordination
  • Administrative tasks
  • Fast Learner
  • Client Relationships
  • Problem-Solving

Leadership and Activities

  • SHRM:

As the Secretary of the SHRM club, I was responsible for maintaining accurate records of club meetings and activities, including minutes, agendas, and attendance. I effectively communicated important information to club members through email correspondence and announcements. Additionally, I assisted the executive board in organizing and planning club events, ensuring smooth logistics and timely execution. My role required strong attention to detail, organization, and communication skills, as well as the ability to collaborate closely with other club officers to achieve our goals.

  • General Motors Supply Chain Case Competition (2022, 2023):

As the leader of our team in the Supply Chain Case Competition, I spearheaded weekly meetings to analyze complex case studies and develop innovative solutions. Working closely with team members, I facilitated brainstorming sessions and delegated tasks to leverage each member's strengths effectively. I ensured that our strategies were meticulously researched and aligned with industry best practices. I coordinated logistics and communication to ensure a seamless presentation of our solutions in Detroit. Through strategic planning and effective communication, our team delivered a compelling presentation that impressed GM executives and showcased our collective capabilities in supply chain management.

Volunteer Work

  • Bra Drives: Contributed to sorority bra drive initiative to collect and donate bras to individuals in need.
  • Care Baskets for Nurses: Coordinated the assembly and delivery of care baskets for nurses, expressing gratitude and support for their tireless dedication to healthcare.
  • Alzheimer's Walk: Participated in an Alzheimer's walk to raise awareness and funds for Alzheimer's research, demonstrating commitment to community health and advocacy.
  • Baby Supplies Collection: Helped collect essential baby supplies for families in need, ensuring that newborns and their caregivers had access to necessary resources.
  • Raised Money for Numerous Families in the Las Cruces Community: Engaged in fundraising efforts to support multiple families facing financial hardships within the community, providing tangible assistance during challenging times.
  • Knitting Club at St. Michael's High School: Contributed to the knitting of scarves for the homeless population, providing warmth and support to vulnerable individuals during winter months.

Timeline

Intern

Santa Fe Business Incubator
05.2023 - 08.2023

Server/ Bartender/Beverage Cart Server

Picacho Hills Country Club
08.2022 - Current

Server

Salud De Mesilla
04.2022 - 08.2022

Spa Receptionist

Eldorado Hotel & Spa
06.2021 - 01.2022

Sales Associate

Wind River Trading Co.
02.2021 - 06.2021

MBA -

New Mexico State University

BBA - Management

New Mexico State University

High School Diploma -

St. Michael's High School
Molly Maestas