Molly Mashtare
Saint Albans
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
University of Vermont Medical Center
02.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Server
Twiggs American Gastropub
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Private Nanny
Private
10.2017 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Assistant Assessor & E911 Coordinator
Town of Saint Albans
03.2020 - 02.2025
- Developed strong working relationships with colleagues in other departments such as planning, building inspection, and finance for effective collaboration on shared goals.
- Facilitated access to public records for both internal team members and external stakeholders such as realtors or developers.
- Managed appeals process professionally, addressing concerns fairly while maintaining adherence to established policies and regulations.
- Reduced errors in property valuations by conducting regular field inspections, verifying property characteristics, and updating records as needed.
- Produced reports with detailed valuations.
- Updated and maintained E911 regulations within the Town addressing system
Certified Pharmacy Technician
Hannaford Supermarket
06.2015 - 02.2020
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Server
The Wooden Nickel
07.2018 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Psychology
Northern Vermont University
Online12-2020
Associate of Arts -
Community College of Vermont
Saint Albans08-2019
Skills
- Time management, establishing priorities, and complying with deadlines
- Proven leadership and team-building abilities
- Exemplary problem-solving skills; able to identify problems and implement corrective processes
- Diligent and thorough with detail
- Personable, dependable employee with strong work ethic
- Conscientious work habits; takes pride in quality of work
- Extensive customer service skills
- Equally effective working independently and in cooperation with others
Licenses/Certifications
- Vermont Notary Public License
- Certified Vermont Assessor
- Certified Pharmacy Technician
- Rserving Certified
Timeline
Patient Care Coordinator
University of Vermont Medical Center
02.2025 - Current
Server
Twiggs American Gastropub
01.2024 - Current
Assistant Assessor & E911 Coordinator
Town of Saint Albans
03.2020 - 02.2025
Server
The Wooden Nickel
07.2018 - 10.2018
Private Nanny
Private
10.2017 - Current
Certified Pharmacy Technician
Hannaford Supermarket
06.2015 - 02.2020
Bachelor of Arts - Psychology
Northern Vermont University
Associate of Arts -
Community College of Vermont
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