Molly Mashtare
Saint Albans
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
University of Vermont Medical Center
Colchester
02.2025 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Server
Twiggs American Gastropub
Saint Albans
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Private Nanny
Private
Saint Albans
10.2017 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Assistant Assessor & E911 Coordinator
Town of Saint Albans
Saint Albans
03.2020 - 02.2025
- Developed strong working relationships with colleagues in other departments such as planning, building inspection, and finance for effective collaboration on shared goals.
- Facilitated access to public records for both internal team members and external stakeholders such as realtors or developers.
- Managed appeals process professionally, addressing concerns fairly while maintaining adherence to established policies and regulations.
- Reduced errors in property valuations by conducting regular field inspections, verifying property characteristics, and updating records as needed.
- Produced reports with detailed valuations.
- Updated and maintained E911 regulations within the Town addressing system
Certified Pharmacy Technician
Hannaford Supermarket
Saint Albans
06.2015 - 02.2020
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated directly with doctors offices via telephone, fax and email.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Server
The Wooden Nickel
Saint Albans
07.2018 - 10.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Psychology
Northern Vermont University
Online12-2020
Associate of Arts -
Community College of Vermont
Saint Albans08-2019
Skills
- Time management, establishing priorities, and complying with deadlines
- Proven leadership and team-building abilities
- Exemplary problem-solving skills; able to identify problems and implement corrective processes
- Diligent and thorough with detail
- Personable, dependable employee with strong work ethic
- Conscientious work habits; takes pride in quality of work
- Extensive customer service skills
- Equally effective working independently and in cooperation with others
Licenses/Certifications
- Vermont Notary Public License
- Certified Vermont Assessor
- Certified Pharmacy Technician
- Rserving Certified
Timeline
Patient Care Coordinator
University of Vermont Medical Center
02.2025 - Current
Server
Twiggs American Gastropub
01.2024 - Current
Assistant Assessor & E911 Coordinator
Town of Saint Albans
03.2020 - 02.2025
Server
The Wooden Nickel
07.2018 - 10.2018
Private Nanny
Private
10.2017 - Current
Certified Pharmacy Technician
Hannaford Supermarket
06.2015 - 02.2020
Bachelor of Arts - Psychology
Northern Vermont University
Associate of Arts -
Community College of Vermont