Years of professional experience
Molly McComb
Agent Operations Manager
Austin,Texas
Summary
Ambitious, forward-thinking entrepreneur and skilled real estate assistant with extensive knowledge of Compass CRM and overall operations management of real estate business. Proactive, composed persona known for having excellent drive and dedication to continued growth.
Overview
10
10
Work History
Director of Operations
The David Bean Group For Compass Realty
Austin, TX
01.2022 - Current
- Managed daily operations for David Bean Group. Orchestrating forward-thinking strategies to improve overall operating efficiency and accomplish business objectives.
- Assisted Agent with full listing and contract to close services for 6 transactions in the month of May 2022 to ensure compliance and improve client experience.
- Kept up-to-date with industry trends and identify areas of opportunity to drive sales and improve business development.
- Assisted with marketing strategy creation and advertising initiatives to better promote agents and their listings.
- Implemented new business strategies for improving client leads and past client nurturing.
- Developed and executed new business strategies for networking with fellow Compass Agents nationally across all major regions.
Escrow Assistant
Independence Title
Austin, TX
03.2020 - 01.2022
- Assisted escrow officer with closing an average of 45 transactions per month.
- Work closely with clients, lenders, and vendors to obtain clear title and approval to close transactions in a timely and error-free manner.
- Strong ability to multi-task and problem solve in a fast-paced environment.
- Collaborate with title policy department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, etc.
- Assist in preparation of HUD1 Settlement Statement, Closing Disclosures, and all other closing documents necessary for closing transactions.
- Ensure all payoffs, taxes, surveys, and HOAs are updated and collected.
- Address any and all inquiries from clients, sellers, buyers, and agents promptly.
- Confirm closing dates, location, documentation, and funds due at closing with borrowers.
Assistant Property Manager
Greystar Property Management
Austin, TX
04.2013 - 10.2016
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Oversaw monthly collections for 350 apartment homes and followed up on delinquent tenants by coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs for processing security deposits.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Education
Associate of Arts - Interior Design
The Art Institute of Colorado
Denver, COSkills
Team Building & Strategic Planning
Agent & Client Experience
Adept in Compass CRM
Compass Concierge
Private Exclusive & Coming Soon
Marketing & Graphic Design
Full Listing Services
Full Contract to Close Services
Broker Compliance
Records & Data Management
Process Development/Streamlining
Business Growth Initiatives
Logistics & Project Management
Timeline
Director of Operations
The David Bean Group For Compass Realty
01.2022 - Current
Escrow Assistant
Independence Title
03.2020 - 01.2022
Assistant Property Manager
Greystar Property Management
04.2013 - 10.2016
Associate of Arts - Interior Design
The Art Institute of Colorado
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