Summary
Work History
Education
Skills
Timeline
Generic

MOLLY MCDONNOUGH

2918 E. MULBERRY DRIVE PHOENIX,AZ

Summary

To obtain a long-term, quality, rewarding, position that greatly utilizes my experience and professional strengths.

QUALIFICATIONS:

Detail-oriented and organized Property Manager effective at managing personnel, property, client satisfaction and retention, resolving resident conflict, complaints, and issues. Diligent at maintaining and improving appearance and condition of property, meeting owner and resident expectations and standards. Efficient in scheduling cleaning, maintenance, vendors, and improvements as needed. Effective at maintaining expenses, budget, cost benefit analysis, accounting, auditing, timely reporting and communication with owners regarding operations. Excellent at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented manager with demonstrated operational and leadership skills. Offering 25 years Property Management experience paired with goal-oriented and performance-minded approach.

Work History

Property Manager

Paradise Shadows MHP
01.2022 - Current

Rent collection, Insurance, property leasing, tenant screening, marketing and showing property, staff scheduling and supervision, budgeting, planning and hosting activities, records maintenance, resident complaints/conflict resolution

Owner/Operator

Metro Clean Inc
01.1992 - Current

Owned and operated a business serving residential and smaller commercial properties with services including cleaning, organization, staging, home interior design, landscaping, and home improvements.

Property Manager

National Handicap Housing Institute, Caretaker
01.2018 - 01.2022

On site caretaker/property manager responsible for property maintenance, grounds maintenance, landscaping, cleaning, resident conflict resolution, serving notices, assessing repairs and scheduling vendors as needed.

Mystic Lake Casino EVS Supervisor, Beverage Manager

01.2018 - 01.2020

Department manager responsible for supervising and training 120 staff members, inventory, ordering supplies, scheduling, payroll, staff meetings, working with all department heads to ensure policy and procedure adherement as well as customer satisfaction

Marriott Night Auditor & Guest Service Manager

01.2015 - 01.2017

Auditing of all departmental monetary accounts, budgeting, customer and guest service as well as bookings

Caretaker/Property Manager

Hillcrest Properties, Maintenance
01.2014 - 01.2016

On-site property manager responsible for rent collection, maintenance requests, scheduling vendors, grounds maintenance and landscapers, budgeting, resident complaints and conflict resolution, weekly reporting to owners with property issues, condition, concerns.

Customer Service

Pacific Gas & Electric Co
01.2009 - 01.2015

Customer service and accounts receivable taking payments and setting up payment plans.

Education

Some College (No Degree) -

MCTC
Minneapolis, MN

Certificate of Completion - Property Management And Fair Housing

My Coach LLC
Minneapolis, MN
2019

Skills

  • Multi-Family Property Management
  • Interior Renovations
  • Landscaping and Grounds Maintenance
  • Tenant and Eviction Laws
  • Tenant Eligibility Determination
  • Fair Housing Mandates
  • Rent Collection
  • Increasing Occupancy
  • Microsoft Office
  • Exceptional Oral and Written Communication Skills
  • Occupant Retention
  • Monthly Fee and Payment Collection
  • Construction Project Oversight
  • Performance Assessment
  • Maintenance and Supply Requests
  • Property Marketing and Promotion
  • Grounds and Facility Inspection
  • Fair Housing Laws Knowledge
  • Community Engagement
  • Maintenance Knowledge
  • Financial Budgeting and Reporting
  • Community Association Support
  • Operating Cost Tracking
  • Codes and Regulations
  • Property Management Software Understanding
  • Property Showing
  • Accounting Operations
  • Staff Coordination
  • Employee Motivation and Guidance

Timeline

Property Manager

Paradise Shadows MHP
01.2022 - Current

Property Manager

National Handicap Housing Institute, Caretaker
01.2018 - 01.2022

Mystic Lake Casino EVS Supervisor, Beverage Manager

01.2018 - 01.2020

Marriott Night Auditor & Guest Service Manager

01.2015 - 01.2017

Caretaker/Property Manager

Hillcrest Properties, Maintenance
01.2014 - 01.2016

Customer Service

Pacific Gas & Electric Co
01.2009 - 01.2015

Owner/Operator

Metro Clean Inc
01.1992 - Current

Some College (No Degree) -

MCTC

Certificate of Completion - Property Management And Fair Housing

My Coach LLC
MOLLY MCDONNOUGH