Molly Miller
Raleigh,NC
Summary
Focused student at North Carolina State University majoring in Business Administration with a concentration in Finance and minor in Statistics. I have excellent communication skills, frequently praised as diligent, responsible, and excellent with time management by my peers and coworkers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Clutch Coffee Bar
06.2020 - 07.2023
- Provided engaging customer service while coaching and motivating co workers for sales, speed of service, and order accuracy
- Trained new baristas to improve guest experience
- Oversaw stock and inventory
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures while maintaining accurate records
Team Leader
Cold Stone Creamery
08.2018 - 05.2022
- Communicated with co workers and management to properly serve guests
- Worked to maintain excellent customer relations and speedy delivery of dessert items
- Trained new employees and developed team members' skills through training sessions
Education
Bachelor of Science - Finance
North Carolina State University
Raleigh, NC05.2026
High School Diploma -
Lake Norman High School
Mooresville, NC06.2022
Skills
- Highly Organized
- Policy Enforcement
- Employee Motivation
- Excellent Leadership
- Strong Verbal and Written Communication
- Equipment Troubleshooting
Certification
- Excel Certified
Timeline
Shift Leader
Clutch Coffee Bar
06.2020 - 07.2023
Team Leader
Cold Stone Creamery
08.2018 - 05.2022
Bachelor of Science - Finance
North Carolina State University
High School Diploma -
Lake Norman High School
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