Creating customer experience and connections, organized and sorted inventory shipments, responsible for brewing & making all teas, coffees, & foods needed, preparing and serving hot and cold drinks, cleaning and sanitizing barista areas.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
BATCH COFFEE
05.2024 - 08.2024
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Production Manager
CIDERMILL STAGE
03.2022 - 08.2024
Organized schedules and facilitated communication,
Lead scene changes during performances
Designed a fully functioning prop room
Problem solved technical and interpersonal issues.
Technical Protector/Note Taker
SUNY BROOME ACCESSIBILITY RESOURCES OFFICE
01.2023 - 05.2024
Attended classes to take down notes for students with disabilities,
Maintained a clean and functioning computer lab
Helped students navigate computer programs and homework assignments.