MOLLY NANSAMBA
Leominster,MA
Summary
Accomplished Direct Support Specialist with a proven track record at The Arc Of Opportunity in North Central Massachusetts, enhancing the quality of life for individuals with disabilities through expert care plan management and behavioral management. Demonstrates exceptional patience and understanding, alongside a commitment to safety awareness. Achieved significant improvements in client wellness and autonomy.
Overview
13
13
years of professional experience
Work History
Direct Support Specialist
The Arc Of Opportunity In North Central Massachusetts
07.2024 - Current
- Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
- Effectively communicated with clients using various methods including verbal prompts, visual cues, or assistive technology devices as needed.
- Actively listened to clients'' concerns and input regarding their care plans, incorporating feedback into service modifications when appropriate.
- Delivered comprehensive, client-focused care by maintaining up-to-date knowledge of each individual''s specific health concerns and modifying support strategies accordingly.
Direct Support Professional
Advocates, Inc.
03.2024 - 07.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Social Worker
The AIDS Support Organization
03.2011 - 05.2023
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
Education
Bachelor of Arts - Communication Skills
MAKERERE UNIVERSITY
Uganda01.2010
Skills
- Patience and understanding
- Safety awareness
- Transportation Assistance
- Meal Preparation
- First aid and safety
- Direct Patient Care
- Health and safety requirements
- Patient Care
- Social Skills Development
- Behavioral Management
- Care Plan Management
Timeline
Direct Support Specialist
The Arc Of Opportunity In North Central Massachusetts
07.2024 - Current
Direct Support Professional
Advocates, Inc.
03.2024 - 07.2024
Social Worker
The AIDS Support Organization
03.2011 - 05.2023
Bachelor of Arts - Communication Skills
MAKERERE UNIVERSITY
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