Experienced professional with a strong background in youth development and outdoor recreation. Skilled in organizing and executing a wide range of activities that encourage personal growth and foster team spirit while inforcing safty regulations. Known for reliability and adaptability in dynamic camp environments, creating a supportive and enjoyable atmosphere. Exceptional abilities in conflict resolution and communication, offering valuable contributions to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Camp Counselor
Ymca Of Central Massachusetts
06.2024 - Current
Kept participants safe with thorough instructions and ongoing supervision of activities.
Organized and led activities such as art, games, sports, and hobbies.
Managed safety by implementing rules and regulations.
Kept work areas clean and free of debris.
Developed relationships with staff and campers.
Supervised daily activities, ensuring safety and engagement of campers.
Developed and implemented recreational programs, enhancing camper participation and enjoyment.
Trained and mentored junior counselors, fostering teamwork and skill development.
Facilitated conflict resolution among campers, promoting a positive camp environment.
Evaluated program effectiveness, recommending improvements to enhance camper experience.
Communicated with parents about camper progress and behavior, strengthening community relations.
Maintained accurate records of camper attendance and incidents, supporting operational efficiency.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
part-time - front of house
Chickfila
08.2021 - Current
Food handing
Cleaning of tables in the dining room as well as the workspace behind the counter.
Food runner; brings customers food inside, and outside to their cars.
Restocking or materials like cups, napkins, sauces, needed food items, etc.
Handling money; giving correct change to customers.
Barista
Starbucks
08.2022 - 09.2023
Prepared high-quality beverages in accordance with established recipes and customer preferences.
Operated espresso machines and other equipment efficiently to maintain workflow consistency.
Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
Maintained cleanliness of work area, adhering to health and safety standards consistently.
Collaborated with team members to enhance operational workflows during peak hours.
Developed seasonal drink menus, incorporating customer feedback for improved offerings.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Host
Uno Pizzeria & Grill
04.2022 - 06.2022
Greeted and seated guests, ensuring a warm and welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest flow.
Coordinated with kitchen staff to manage timing of food service effectively.
Handled customer inquiries and complaints with professionalism and efficiency.
Developed strategies to enhance guest experience through personalized service.
Implemented process improvements to streamline seating arrangements during peak hours.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Babysitting/house sitting
Family friends
01.2018 - 01.2020
Watched children in parents’ absence or while parents worked from home.
Fed children meals and snacks.
Maintained set schedules for mealtimes, baths, bedtimes, school work, etc..
Played with and kept children entertained and safe.
Registered Respiratory Therapist at UMass Memorial Medical Center - University CampusRegistered Respiratory Therapist at UMass Memorial Medical Center - University Campus