Molly Nau
St. George,UT
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple responsibilities simultaneously with a high degree of accuracy. Proven record of securely and accurately analyzing and processing various fields of data including medical records and financial databases. Seeking a position that offers professional challenges utilizing excellent interpersonal, critical and creative thinking and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Medical Coder
R1 RCM, Intermountain Healthcare
11.2008 - Current
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Followed up with medical staff regarding missing information in patient records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Maintained accuracy, completeness, and security for medical records and health information.
Administrative Manager
Sure Finish Construction
02.2006 - 10.2008
- Updated reports, managed accounts, and generated reports for company database.
- Organized and updated databases, records and other information resources.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Lead Bank Teller
Wells Fargo Bank, N.A.
05.2002 - 01.2006
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Counted, verified and handled bank deposits and armored car transactions.
- Cross-sold credit cards, loans and other bank products.
Administrative Secretary
Pacific Management Services
07.1999 - 02.2002
- Responded to inquiries from callers seeking information.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Mortgage Loan Processor
City First Mortgage
01.1997 - 06.1999
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Set up and completed loan submission packages.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Prepared file for final clear-to-close by branch management.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Editorial Intern
Sundance Film Festival
10.1992 - 02.1995
- Assisted editors with final proofreading and layout.
- Coordinated with editors and graphic designers to plan page layouts.
- Drove accuracy of content through careful proofreading and fact-checking.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Edited and reviewed content for grammar, spelling and punctuation.
Education
Bachelor of Science - Mass Communication
University of Utah
Salt Lake City, UT05.1995
Associate of Science - General Studies
Dixie College
St. George, UT05.1992
High School Diploma -
Kearns High School
Kearns, UT05.1989
Skills
- Highly proficient in electronic data processing programs as well as current software products, including 3M Coding, Microsoft Office, Excel, and Adobe Systems
- Proven track record of excellence in data entry with emphasis on abstraction, accuracy in transcription and recording information to ensure compliance with data security
- Excellent verbal and written communication skills resulting in complex problem solving and strong contribution to creating and maintaining interpersonal and business relationships
- Multi-tasking strengths with emphasis on organizational skills, critical thinking and creative solutions
Languages
Spanish
Professional Working
Timeline
Medical Coder
R1 RCM, Intermountain Healthcare
11.2008 - Current
Administrative Manager
Sure Finish Construction
02.2006 - 10.2008
Lead Bank Teller
Wells Fargo Bank, N.A.
05.2002 - 01.2006
Administrative Secretary
Pacific Management Services
07.1999 - 02.2002
Mortgage Loan Processor
City First Mortgage
01.1997 - 06.1999
Editorial Intern
Sundance Film Festival
10.1992 - 02.1995
Bachelor of Science - Mass Communication
University of Utah
Associate of Science - General Studies
Dixie College
High School Diploma -
Kearns High School
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