MOLLY NICHOLSON
Puyallup,WA
Summary
Detail-oriented care provider with successful healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Care Provider for CDWA Network
Emily Richins
2023.01 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as needed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as blindness, and muscular dystrophy.
- Obtained client medical history, medication information, symptoms and allergies.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Key Holder Manager
Michael Kors
2021.09 - 2021.11
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Opened inventory boxes and restocked shelves.
- Processed cash, credit, debit and check payments.
- Accepted and processed customer returns.
- Rotated stock according to dates and protocols.
- Broke down boxes and disposed of trash.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Monitored security areas during busy periods.
- Provided sales feedback to management to address concerns in sales reports.
- Submitted reports to senior management to aid in business decision-making and planning.
Front Desk Associate
24 Hour Fitness
2020.01 - 2020.03
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Transcribed phone messages and relayed to appropriate personnel.
- Collected room deposits, fees and payments.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Promoted local entertainment and sporting events and offered details to assist patrons.
Physical Therapy Volunteer
Life Care Center Of South Hill
2018.06 - 2018.08
- Maintained and promoted positive attitude toward clients and treatment programs.
- Provided support to help patients adjust to new physical or cognitive limitations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Verified signatures and checked medical charts for accuracy and completion.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
- Processed paperwork such as discharges and transportation orders to coordinate patient movements.
Education
Bachelor of Arts - Law And Policy
University of Washington
Tacoma, WA06.2022
Associate of Arts -
Pierce College
Puyallup, WA07.2020
High School Diploma -
Puyallup High School
Puyallup, WA06.2020
Skills
- Personal Companionship
- Supporting Daily Living Needs
- Personal Care Assistance
- Personal Grooming Care
- Household Support
- Behavior Redirection
- First Aid and Safety
- Bathing and Dressing
- Task Management
- Mobilization Support
Certification
- Certified Nursing Assistant Course Completion
- First Aid/CPR Certified - Adults and Pediatrics
Timeline
In-Home Care Provider for CDWA Network
Emily Richins
2023.01 - Current
Key Holder Manager
Michael Kors
2021.09 - 2021.11
Front Desk Associate
24 Hour Fitness
2020.01 - 2020.03
Physical Therapy Volunteer
Life Care Center Of South Hill
2018.06 - 2018.08
Bachelor of Arts - Law And Policy
University of Washington
Associate of Arts -
Pierce College
High School Diploma -
Puyallup High School
- Certified Nursing Assistant Course Completion
- First Aid/CPR Certified - Adults and Pediatrics
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