Summary
Overview
Work History
Education
Skills
References
Timeline
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Molly Nicholson

Chesapeake,VA

Summary

Proven performer at Virginia Beach City Public Schools, I excelled in delivering top-notch service, mastering food safety, and enhancing customer satisfaction. Skilled in cross-functional teamwork and effective communication, I led efforts in quality control and safe food handling, significantly contributing to a positive dining experience for students and staff alike. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Cafeteria Associate

Virginia Beach City Public Schools
Virginia Beach, VA
08.2022 - 06.2024

Performed work to top standards, proving best service for students, employees and school visitors.

  • Prepared food according to recipe instructions to manage regular school meals.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Assisted in training new cafeteria workers on procedures and customer service standards.
  • Maintained cleanliness and hygiene standards in food preparation and serving areas.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Team Leader

Walmart
Chesapeake, VA
11.1997 - 02.2022
  • Developed strategies for problem solving and conflict resolution among team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Facilitated communication between cross-functional teams within the organization.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Maintained daily inventory to facilitate successful material distribution.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.

Education

High School Diploma -

Claymont High School
Uhrichsville, OH
06-1995

Skills

  • Portion control
  • Conflict resolution techniques
  • Cross-functional teamwork
  • Food safety
  • Quality control measures
  • Effective communication
  • Self-motivated work ethic
  • Safe food handling
  • Money handling
  • Waste reduction
  • Supply replenishment
  • Complaint resolution
  • Problem-solving
  • Leadership
  • Sales expertise
  • Expectation setting
  • Goal setting
  • People management
  • Quality improvement
  • Safety
  • Attention to detail
  • Relationship building

References

References available upon request.

Timeline

Cafeteria Associate

Virginia Beach City Public Schools
08.2022 - 06.2024

Team Leader

Walmart
11.1997 - 02.2022

High School Diploma -

Claymont High School
Molly Nicholson