Molly Officer
Chicago,IL
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
7
7
years of professional experience
Work History
Detail Crew Member
Chicago Cubs Baseball Club, LLC
05.2018 - 08.2023
- Strictly followed mandated cleaning protocols to ensure the safety of fans and faculty
- Maintained a friendly, attentive demeanor in all interactions
- Readily attended to the needs of fans
- Received sensory inclusion training, as provided by the organization
- Experience training new associates
Event Coordinator
Great Books Student Society of Wright College
09.2020 - 05.2023
- Facilitated the organization of club-led events
- Engaged with fellow students weekly by discussing different literary works
- Strengthened critical thinking skills through collaborative analysis/gained meaningful insights through discourse and unique perspectives
Head Start Secret Santa Organizer
Lincoln Park High School
12.2016 - 01.2017
- Helped organize a toy drive for the children of disadvantaged families on the Northwest side enrolled in Head Start to alleviate financial stress during the holiday season
- Shared a wishlist provided by one of the Head Start supervisors with peers
- Collected, wrapped, and transported donations to the daycare
- Helped facilitate celebration at the daycare
Education
Associate of Arts - Sociology Major
Wright College
Chicago, IL05.2023
Skills
- Communication
- Organization
- Leadership
- Adaptability
- Sociology
- Social Justice
- Open-mindedness
- Critical Thinking
- Research Methodology
- Customer Service
- Teamwork and Collaboration
- Time Management
References
- Cheryl Chamberlain, Manager, Facility Maintenance, Chicago Cubs Baseball Club, LLC, cchamberlain@cubs.com, (773) 401-0440
- Colm O'Meara, Chief Operating Engineer, Metropolitan Water Reclamation District of Greater Chicago, (773) 615-4495
- Jenny McCarty, Scentsy Consultant, (815) 342-9799
Timeline
Event Coordinator
Great Books Student Society of Wright College
09.2020 - 05.2023
Detail Crew Member
Chicago Cubs Baseball Club, LLC
05.2018 - 08.2023
Head Start Secret Santa Organizer
Lincoln Park High School
12.2016 - 01.2017
Associate of Arts - Sociology Major
Wright College
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