Dynamic and adaptable professional with a proven track record at Laurel Health and Rehab, excelling in patient advocacy and time management. Demonstrated ability to enhance patient satisfaction through effective problem-solving and maintaining confidentiality. Skilled in patient hygiene assistance, showcasing a commitment to high-quality care and operational efficiency.
Assisting residents with all activities of daily living, including bathing, dressing, toileting, feeding, and all functional transfers. I answer patient call lights promptly and respond to requests appropriately. I observe and report unusual symptoms and changes to the charge nurse. I distribute drinking water and nourishment to residents.
I resolved customer service and food-related issues to maintain guest satisfaction. I distributed menus to guests, led them to tables, and gave initial information about the service staff or specials. I arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests. I took beverage orders, served drinks, and cleared tables to prepare them for the next guests.
I have been a member of National Honors Society for two years, Cross Country for 2 years and Track and Field for 4 years. I also am a member of Link Crew to assist underclassman, and I am in Big Brothers and Sisters as well.