MOLLY P. RIVERA
Bronxville,NY
Summary
Dedicated health administration professional with over 18 years of experience in medical & psychological services, and front-office operations within educational and medical settings. Skilled in electronic medical record systems (Medicat), immunization compliance, and regulatory standards (HIPAA, FERPA). Adept at managing health insurance processes, and fostering collaborative relationships across departments to ensure seamless delivery of high-quality care for students
Overview
23
23
years of professional experience
Work History
Health Compliance Manager
SARAH LAWRENCE COLLEGE HEALTH & WELLNESS CENTER
10.2016 - Current
- Enhance service delivery by overseeing front office operations for Student Health Center.
- Liaised effectively with students, parents, and staff regarding compliance and health inquiries.
- Ensure immunization compliance for over 3,000 students using Medicat EMR.
- Manage financial transactions, including reconciliation of medical charges and credit card statements.
- Streamline inventory management processes for uninterrupted office supply operations.
- Supervise administrative staff, providing training to ensure daily operational efficiency.
Office Coordinator
SARAH LAWRENCE COLLEGE HEALTH & WELLNESS CENTER
11.2007 - 10.2016
- Streamlined Health & Wellness Center operations, enhancing daily management efficiency.
- Served as primary contact for 14 staff members and 1,700 students.
- Facilitated communication between students and community health providers.
- Oversaw scheduling system for 14 health professionals, optimizing appointment management.
- Maintained accurate electronic medical records for all student patients.
- Processed payments to vendors and managed financial transactions effectively.
Administrative Assistant
THE BEREAVEMENT CENTER OF WESTCHESTER
03.2003 - 08.2007
- Streamlined agency operations by assisting the Director with program management.
- Handled incoming calls, ensuring timely communication and effective information exchange.
- Organized files efficiently, enhancing document retrieval and data management processes.
- Maintained accurate financial records and monitored budget expenditures closely.
- Managed inventory and procurement of supplies, optimizing operational readiness.
- Prepared correspondence and schedules, supporting effective internal and external communications.
Education
Bachelor of Arts - Psychology
THE CITY UNIVERSITY OF NEW YORK
New York, NYSkills
- Electronic Medical Records (Medicat)
- Effective communication
- Medical & Mental Health experience
- Regulatory Knowledge: HIPAA & FERPA
- Cross-Departmental Collaboration
Timeline
Health Compliance Manager
SARAH LAWRENCE COLLEGE HEALTH & WELLNESS CENTER
10.2016 - Current
Office Coordinator
SARAH LAWRENCE COLLEGE HEALTH & WELLNESS CENTER
11.2007 - 10.2016
Administrative Assistant
THE BEREAVEMENT CENTER OF WESTCHESTER
03.2003 - 08.2007
Bachelor of Arts - Psychology
THE CITY UNIVERSITY OF NEW YORK