Molly Pryor
Carol Stream,IL
Summary
Experienced leader with a proven track record at Aramark, enhancing operational efficiency and spearheading a top 3 performing cafe. Excelled in client relations and operations management, achieving sales growth through innovative marketing strategies. Skilled in team building and problem resolution, fostering high employee satisfaction and client loyalty.
Overview
10
10
years of professional experience
Work History
General Manager
Aramark
09.2018 - 11.2024
- Managed Walgreens cafe and catering operations; recognized as top 3 performing Aramark accounts.
- Managed 1-2M budget from 3 locations, 18 employees to single cafe and 7 employees.
- Managed new construction cafe project resulting in successful opening.
- Created positive work environment and high employee satisfaction with team members.
- Developed and implemented marketing strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability for client. Managed subsidy to client satisfaction.
- Grew top line sales with catering through relationships and solid program drawing repeat business.
General Manager
Aramark
07.2016 - 09.2018
- Improved operational efficiency by streamlining workflow processes as business trends moved downward.
- Continual cost analysis with Sears clients assessing operations and finding ways to right- size the business model.
- Implemented employee engagement activities with staff to keep morale high.
- Capitalized on outside groups for catering to drive sales and minimize impact to subsidy.
- Managed budget through forecasting, monthly analysis making necessary adjustments to meet financial objectives.
Food Service Director
Aramark Healthcare
08.2014 - 06.2016
- Managed Aramark budget and hospital budget effectively through cost containment measures around food and labor.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations and Ecosure audits.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation for patients and retail services.
- Managed catering operations for high profile meetings for medical staff; quarterly dinners and . large-scale events.
- Monitored food quality, menu compliance for special diets as prescribed by clinical staff.
- Visited patients daily measuring patient satisfaction compiling results.
- Followed state and local regulatory guidelines as it relates to prescribed patient diets.
- Increased employee engagement by fostering positive relationships among team members and addressing concerns proactively.
- Attended daily safety meetings with all hospital leaders.
Education
Bachelor of Science - Sociology
Bradley University
Peoria, IL05-1990
Skills
- Leadership and team building
- Problem resolution
- Client relations
- Inventory control
- Operations management
- Team player
Timeline
General Manager
Aramark
09.2018 - 11.2024
General Manager
Aramark
07.2016 - 09.2018
Food Service Director
Aramark Healthcare
08.2014 - 06.2016
Bachelor of Science - Sociology
Bradley University
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