Molly Ramer
Hollister,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Administrative Services Manager
San Benito County Behavioral Health
02.2023 - Current
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Assisted in recruitment processes by coordinating job postings, scheduling interviews, and conducting reference checks as needed.
- Managed inventory control processes, ensuring timely procurement of office supplies.
- Negotiated and executed contracts on behalf of department.
- Collaborated with cross-functional teams to develop strategic initiatives for organizational improvement.
- Supervised administrative support staff, delegating tasks effectively to maintain high productivity levels across department.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff within Office Assistant class series.
- Completed bi-weekly Esuite time card approvals for up to 10 employees.
Office Services Supervisor
San Benito County Behavioral Health
03.2021 - 02.2023
- Handled confidential documents with discretion, ensuring the security of sensitive information within the organization.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Managed office operations while scheduling appointments for department managers.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Collaborated with Human Resources on employee onboarding processes, streamlining administrative tasks for new hires to get them up-to-speed quickly in their roles.
- Evaluated employee records and productivity and submitted evaluation reports.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Administrative Support Supervisor
Georgia Pines Community Service Board
09.2018 - 09.2020
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Completed bi-weekly payroll for up to 10 employees.
- Monitored front areas so that questions could be promptly addressed.
- Supervised daily operations within the department, ensuring smooth workflow and timely completion of tasks.
- Interceded between employees during arguments and diffused tense situations.
- Assisted in the recruitment process by reviewing resumes, conducting interviews, and making hiring recommendations to senior management.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Placement Specialist
New Hire Solutions
10.2016 - 09.2018
- Facilitated smoother recruitment processes for employers, streamlining communication channels and providing regular updates.
- Regularly updated internal records tracking successful placements resulting in increased accuracy of reporting data.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
No Degree - Liberal Arts And General Studies
Sonoma State University
Rohnert Park, CASkills
- Microsoft Office
- Personnel Needs Assessments
- Training and Orientation
- Critical Thinking
- Vendor relationships
- Attention to Detail
- Customer Service
- Time Management
Timeline
Administrative Services Manager
San Benito County Behavioral Health
02.2023 - Current
Office Services Supervisor
San Benito County Behavioral Health
03.2021 - 02.2023
Administrative Support Supervisor
Georgia Pines Community Service Board
09.2018 - 09.2020
Placement Specialist
New Hire Solutions
10.2016 - 09.2018
No Degree - Liberal Arts And General Studies
Sonoma State University
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