Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Molly Rankin

Customer Service/sales Associate
Maineville

Summary

Dedicated and dependable professional with a diverse background in customer service, childcare, and operations management. Proven expertise in managing store openings, resolving customer issues, and excelling in fast-paced environments. Seeking a stable morning shift position aligned with career aspirations in medical coding. Recognized as a strong communicator with a talent for building connections and fostering collaboration within teams.

Overview

8
8
years of professional experience

Work History

Opener/Store Maintenance

Big Mike's Gas (Go)
12.2024 - Current
  • Opened and managed store operations each morning, ensuring smooth daily transitions.
  • Maintained cleanliness and order, stocked shelves, and kept up with inventory to ensure a well-organized environment.
  • Handled customer interactions and resolved issues to ensure satisfaction.
  • Trained and mentored new staff to support efficient store operations.

Childcare Provider

Freelance Babysitter
01.2018 - Current
  • Provided reliable and flexible childcare for multiple families, including those with children who have medical complexities.
  • Developed and maintained strong relationships with families through consistent communication and trust-building.
  • Ensured a safe and nurturing environment for children of various ages.
  • Offered additional support during evening and weekend hours, accommodating family needs.

Front End Associate / Customer Service / Inventory Specialist

Walgreens
01.2023 - 01.2024
  • Managed customer inquiries, returns, and complaints, maintaining a high level of service and professionalism.
  • Assisted in stocking and organizing inventory, keeping shelves and displays fully stocked.
  • Maintained store appearance and organized stock to maximize the efficiency of store operations.
  • Worked as an Inventory Specialist, overseeing product organization, ordering supplies, and tracking inventory levels to ensure efficient stock management.
  • Supported the front-end team in daily operations, including cash handling, product location, and customer check-out.

Front End & Back End Cook / Customer Service

Pen Station
01.2021 - 01.2022
  • Worked in both front-end and back-end cooking roles, ensuring customer orders were accurately filled and prepared on time.
  • Provided exceptional customer service, resolving complaints and creating positive experiences.
  • Took on additional manager duties, including training new employees and overseeing day-to-day operations.
  • Collaborated with team members to ensure high standards of cleanliness and food safety.

Education

High School Diploma -

Little Miami High School / Village Christian Academy
01.2022

Skills

  • Strong communication and interpersonal skills
  • Customer service experience with a focus on problem-solving
  • Ability to manage and maintain store operations
  • Organized and detail-oriented with inventory management
  • Ability to work both independently and as part of a team

Verbal communication

Objective

Seeking a morning shift job, Monday through Friday, that will allow me to balance my career goals in medical coding with weekend babysitting commitments. Eager to contribute my customer service and operational skills while pursuing further education.

Timeline

Opener/Store Maintenance

Big Mike's Gas (Go)
12.2024 - Current

Front End Associate / Customer Service / Inventory Specialist

Walgreens
01.2023 - 01.2024

Front End & Back End Cook / Customer Service

Pen Station
01.2021 - 01.2022

Childcare Provider

Freelance Babysitter
01.2018 - Current

High School Diploma -

Little Miami High School / Village Christian Academy

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Molly RankinCustomer Service/sales Associate
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